Nicole Roddey
Ellenboro,NC
Summary
Self-Motivated and dedicated logistics and management specialist with 10 years of management experience with an excellent eye for detail. Committed to providing a positive morale and culture to the work environment with a strong focus on safety, quality, and turnover. An organized and dependable candidate capable of managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Overnight DS Operation's Supervisor
Lowes Home Improvment
01.2023 - Current
- Effective collaboration and communication with other Department Supervisors and Assistant Store Managers to determine most effective methods for meeting service, operational, and safety needs and objectives
- Supervision of overnight team, freight handling, and productivity
- Management and participation in proper training and development of team members on company policies and best practices
- Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques
- Extracted and assessed data from databases to drive improvement of product development and business strategies and processes.
- Identified, measured and recommended improvement strategies for KPIs across for overnight performance
- Created and implemented new forecasting models to increase overnight team's productivity.
Shipping Loader
Dollar Tree Distribution Center
10.2022 - 01.2023
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Area Manager of Logistics
Walmart
10.2017 - 07.2022
- Monitored logistics performance and identified improvement opportunities.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Directed shipping and receiving of wide range of products daily.
- Reviewed established business practices and improved processes to reduce expenses.
- Integrated warehouse operations with existing and new business processes.
- Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
- Kept records of quality reports and statistical reviews.
- ·Completed various financial and quality audits for different departments.
- Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- While supervising small store sorter, effectively improved pallet accuracy to 90% and performance to 275 cases per hour by implementing new processes and techniques.
- Tracked production and quality control systems to proactively identify deficiencies
Team Leader Manager
Adidas Outlet
01.2010 - 10.2017
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Delivered regular team meetings for aligned work towards common goals.
- Coordinated team collaboration to share ideas and build best practices.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Science - Operations Management
Southern New Hampshire University
Hooksett, NH10.2021
MBA - Business Administration And Management
Stevens-Henager College-Ogden
Ogden, UT02.2018
Skills
- Strategic Business Initiatives
- Applied Statistics
- Organizational Management
- Continuous Improvement Process
- Reading Comprehension
- Department Development
- Business Leadership
- Operational Improvements
- Statistical Analysis
- Intelligence Gathering
- New Business Opportunities
Timeline
Overnight DS Operation's Supervisor
Lowes Home Improvment
01.2023 - Current
Shipping Loader
Dollar Tree Distribution Center
10.2022 - 01.2023
Area Manager of Logistics
Walmart
10.2017 - 07.2022
Team Leader Manager
Adidas Outlet
01.2010 - 10.2017
Bachelor of Science - Operations Management
Southern New Hampshire University
MBA - Business Administration And Management
Stevens-Henager College-Ogden
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