Nicole Rodriguez
San Jose,CA
Summary
Highly skilled Resource Manager with strong background in team building, project management, and strategic resource allocation. Demonstrated ability to create efficient operational strategies that optimize resources and drive growth. Strengths include problem-solving, leadership, and effective communication. Previously implemented innovative solutions resulting in improved productivity and reduced costs.
Overview
23
23
years of professional experience
Work History
Associate Resource Manager Onsite at Apple
PRO Unlimited Global Solutions
Sunnyvale, CA
08.2021 - Current
- Oversee management of freelance resources across departments
- Enhanced collaboration strategies among vendors
- Managed data entry relevant to new employee resources across various platforms
- Engages hiring managers to identify contingent staffing needs
- Utilized freelance candidate database, internal referrals, and LinkedIn to find suitable candidates
- Ensured welcoming and efficient transition for incoming staff
- Coordinated badge and building access
- Documented job descriptions and benchmark rates
- Managed duration of assignments for contractors
- Contribute to the creation of essential documents monitoring recruitment timelines
- Developed and implemented resource management policies, procedures and processes.
Client Services Consultant Onsite
PRO Unlimited Global Solutions
Sunnyvale, CA
10.2015 - 01.2019
- Streamlined day-to-day processes with current SOP documentation
- Oversaw representation duties for onsite contract staff
- Facilitated seamless integration of new hires
- Delivered comprehensive new hire training through face-to-face and virtual meetings
- Evaluate operational workflows to enhance efficiency
- Enhanced human resource metrics, including turnover and terminations, with HRMS database tools
- Exhibited exceptional customer service and maintained confidentiality
- Adhere to each client SLA consistently
- Established trust-oriented professional connections with temporary staff.
- Facilitated daily operational processes for HR team
- Oversaw leave administration operations, handling employee notifications and vendor coordination
- Evaluated department records to confirm correct categorization
- Supported organizational efficiency by managing documents for various business entities during acquisitions
- Crafted comprehensive presentations with multimedia elements aimed at improving audience engagement
- Acquired required documents for regulatory compliance
- Managed administrative responsibilities for directors, principals, consultants and key managers
- Regularly analyzed HR data
- Implemented cost-saving strategies through new vendors
- Coordinated external communications for HR leadership
- Contributed to effective performance evaluations for salary enhancements
- Streamlined travel reimbursement procedures for contractual employees
- Facilitated orderly maintenance of client documents adhering to regulatory requirements
- Consistently engaged with multiple office productivity tools
- Managed representation at unemployment adjudications
Recruiter - General Staffing
Adecco Staffing Group
San Jose, CA
01.2015 - 10.2015
- Consult with hiring managers to better understand clients' needs, maximizes level of service, and encourages relationship building
- Coordinates job order distribution and communicate customer while maintaining the customer relationship
- Drive marketing initiatives
- Performs Associate coaching and counseling, disciplinary action, and employee terminations for General Staffing
- Administrative functions such as managing the Fieldglass tool, scheduling appointments for health screenings, manage compliance
- Conducted exit interviews and verified that employment termination paperwork was completed
- Supported management in developing and implementing personnel policies and procedures
- Explained all human resources policies, procedures, laws, standards and regulations to each employee
Advertising Sales Manager
Bay Area News Group/Digital First Media
San Jose, CA
07.2001 - 11.2012
- Oversaw team leadership in various local publication networks
- Prepared revenue projections for both print and digital verticals
- Conducted in-field coaching sessions
- Effectively managed challenges in contracts and client interactions with a consultative focus
- Cultivated a healthy and competitive sales environment
- Fostered robust relationships within the community
- Managed customer complaints effectively
- Handle sensitive documents to maintain confidentiality
- Contributed to the successful closure of contracts
- Authorized budget allocations for sales team
- Managed team of advertising sales representatives to meet goals.
- Created marketing materials to promote products and services.
- Conducted competitive analysis of other companies in the industry.
Education
James Lick High School
San Jose, CASkills
- Proficient in Business Operations Strategy
- Client Account Management
- Excellent cross-functional communication
- Support Staff Coordination
- Strong Organizational Skills
- Superb interpersonal skills and a pleasant demeanor
- Data management and logistical problem solver
- Project Management
- Documentation And Reporting
- Team Collaboration
- Work Planning and Prioritization
- Stakeholder Relations
- Performance monitoring
- Cross-functional team management
- Compliance Monitoring
- Performance Metrics
- Reliability
References
References available upon request.
Timeline
Associate Resource Manager Onsite at Apple
PRO Unlimited Global Solutions
08.2021 - Current
Client Services Consultant Onsite
PRO Unlimited Global Solutions
10.2015 - 01.2019
Recruiter - General Staffing
Adecco Staffing Group
01.2015 - 10.2015
Advertising Sales Manager
Bay Area News Group/Digital First Media
07.2001 - 11.2012
James Lick High School
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