Nicole Rorie
Baltimore,MD
Summary
Efficient billing professional with 8 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
6
6
years of professional experience
Work History
Administrator Coordinator
John Hopkins University
Baltimore, MD
11.2022 - Current
- Streamlined office processes by implementing new administrative procedures and tools.
- Enhanced team productivity through effective task delegation and resource allocation.
- Managed calendars and schedules for multiple executives, ensuring punctuality and smooth workflow.
- Coordinated events and meetings for senior management, creating a conducive environment for decisionmaking.
- Served as the primary point of contact for external vendors, fostering strong professional relationships.
- Improved budgetary control by tracking expenses and generating financial reports for management review.
- Maintained strict confidentiality while handling sensitive information pertaining to company operations or personnel matters.
Office Operations Assistant
Ascension St. Agnes
Baltimore, MD
11.2021 - 11.2022
- Streamlined office operations by implementing efficient filing systems and organizing digital documents.
- Enhanced communication between departments by scheduling regular meetings and creating detailed agendas.
- Reduced expenses with effective budget management, negotiating with suppliers for better pricing on office supplies.
- Increased overall productivity by providing administrative support to team members and delegating tasks appropriately.
- Coordinated event planning efforts for company functions such as conferences or team-building activities, resulting in successful events that fostered collaboration among employees.
Medical Secretary
University Of MD
Baltimore, MD
10.2020 - 09.2021
- Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
- Streamlined office communications by promptly answering phone calls, routing messages, and providing accurate information to patients.
- Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
- Boosted patient retention by providing exceptional customer service and building rapport with each individual.
- Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
- Ensured compliance with HIPAA regulations through proper handling of sensitive patient information within the office setting.
HIM Coding Liaison
Sinai Hospital Of Baltimore
Baltimore, MD
02.2019 - 10.2020
- Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
- Streamlined information flow for increased efficiency by implementing a centralized document management system.
- Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Reviewed chart documentation to support ICD-10 and CPT codes and took action if documentation was not coded appropriately.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
Health Information Clerk
Sinai Hospital Of Baltimore
Baltimore, MD
07.2018 - 02.2019
- Streamlined patient records management by implementing efficient filing and organizational systems.
- Enhanced patient data confidentiality by adhering to strict privacy regulations and guidelines.
- Maintained accurate medical records for timely retrieval, ensuring optimal patient care and treatment plans.
- Collaborated with healthcare professionals to gather essential information, improving the quality of patient records.
- Supported medical billing processes by accurately coding diagnoses and procedures for insurance claims submissions.
Patient Office Assistant
Sinai Hospital Of Baltimore
Baltimore, MD
11.2017 - 07.2018
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Increased charge capture accuracy by diligently reviewing patient charts and verifying correct coding.
- Enhanced revenue for the organization through timely and accurate submission of medical claim forms.
Education
Associate of Applied Science - Health Information Technology
Baltimore City Community College
Baltimore, MD06.2025
Certificate - Medical Coding
Penn Foster Career School
Scranton, PA06.2018
High School Diploma -
Harford Technical High School
Bel Air, MD06.2004
Skills
- Document Management
- Expense Reporting
- Report Preparation
- Database entry
- Operations Management
- Spreadsheet development
- Revenue Cycle Management
- HIPAA Compliance
- Clinical Documentation
- Healthcare IT
- Microsoft Word
- Cerner Millennium expertise
- CPT
- HCPCS
- Power Chart
- SAP
- Medical Terminology
- Epic
- MIcrosoft Word, Office, Powerpoint
Timeline
Administrator Coordinator
John Hopkins University
11.2022 - Current
Office Operations Assistant
Ascension St. Agnes
11.2021 - 11.2022
Medical Secretary
University Of MD
10.2020 - 09.2021
HIM Coding Liaison
Sinai Hospital Of Baltimore
02.2019 - 10.2020
Health Information Clerk
Sinai Hospital Of Baltimore
07.2018 - 02.2019
Patient Office Assistant
Sinai Hospital Of Baltimore
11.2017 - 07.2018
Associate of Applied Science - Health Information Technology
Baltimore City Community College
Certificate - Medical Coding
Penn Foster Career School
High School Diploma -
Harford Technical High School