Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Rose

Williamsburg,OH

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

10
10
years of professional experience

Work History

Mortgage Default Analyst

Fifth Third Bank
12.2021 - Current
  • Completed onboarding manual/training packet for department
  • Ensured the accuracy of court documents to send attorneys for foreclosure referrals
  • Assisted other departments on project management for successful reviews
  • Consistently overviewed process improvement to better the department and company.

Teller

Huntington National Bank
11.2018 - 12.2021
  • Services customers by completing account transactions including deposits, payments, mortgage/loan payments, cashing checks, withdrawals, payoffs, disputes, etc
  • Answering phone calls to assist customers and answer all questions they have
  • Performing all audits in branch, getting referrals daily to assist bankers in hitting monthly goals.

Recruiter/Service Manager

Expressway
05.2014 - 11.2018
  • Completed recruiting and assisted with payroll for all employees
  • Completed the onboarding and training modules
  • Assisted with all application reviews, interviews, and conducted the schedule weekly
  • Successfully managed the activities of 30 team members
  • Developed, implemented, and monitored programs to maximize customer satisfaction.

Education

Bachelor’s Degree in Human Resource Management -

University of Cincinnati
12.2023

High School Diploma -

Clermont Northeastern
05.2014

Skills

  • HR policy implementation
  • HR Process Improvement
  • Recruiting and onboarding
  • Strong Leadership Skills
  • Project Management
  • Process Improvement

Timeline

Mortgage Default Analyst

Fifth Third Bank
12.2021 - Current

Teller

Huntington National Bank
11.2018 - 12.2021

Recruiter/Service Manager

Expressway
05.2014 - 11.2018

Bachelor’s Degree in Human Resource Management -

University of Cincinnati

High School Diploma -

Clermont Northeastern
Nicole Rose