Nicole Rouse
Woodstock,GA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Manager, Corporate Security, Safety & Resiliency
CDK Global
12.2022 - Current
- Lead all Corporate Security related investigations for CDK Global
- Manage and develop Operations Center staff
- Oversee the global travel security program to include monitoring and approving travel to high-risk locations
- Oversight for all physical security operations at all CDK Global locations
- Responsible for maintaining and operating within the Corporate Security budget
- Developed a weekly corporate security and intelligence report that's disseminated to CDK Global subscribers
- Implemented a company-wide Workplace Violence and active shooter training program
- Manage the planning and execution of major domestic and international corporate events to ensure a safe environment
- Develop and maintain internal security policies and guidelines
Corporate Security Manager
Invesco
01.2018 - 08.2022
- Managed projects required to execute the physical security strategies throughout Invesco's global facilities
- Managed the global travel security program
- Partnered with local facilities management personnel to ensure security objectives are met
- Developed a Workplace Violence training program for employees
- Reviewed high-risk travel and major corporate events plans to aid in providing security recommendations
- Evaluated investigation requests and oversee the processing of internal investigations
- Conducted site inspections of Invesco offices to evaluate physical security controls
- Managed security escalations received from property and travel advisory partners
Threat Intelligence Analyst
Equifax
07.2016 - 12.2017
- Monitored political, economic, terrorism and crime trends worldwide with focus in areas of Equifax operations
- Managed travel security program globally, providing travel security briefs and security alerts to impacted associates
- Developed an internal High-Risk Travel and Kidnapping Awareness training program
- Served as lead trainer for these programs
- Established a weekly intelligence brief that was delivered to associates across multiple business units
- Responsible for training the Corporate Security Fusion Center staff on the intelligence gathering and dissemination process
- Managed intelligence efforts across a range of company activities including Open-Source Intelligence, Human Intelligence, and third-party provider information to complete analysis and forecasting
- Developed and maintained a Threat Rating Risk Chart that was made available to all Equifax employees
- Provided intelligence support and threat assessments to ensure proper measures were implemented to mitigate the risks to assets and associates
- Supported the Corporate Security Investigations and Global Crisis Management Program as needed
Corporate Investigator, Assistant Vice President
BB&T
09.2015 - 07.2016
- Conducted internal and external investigations into allegations of policy violations, fraud, waste or abuse
- Reviewed and researched evidence/documents to analyze the overall fact pattern of claim, and synthesized data into a professional report with recommendations
- Managed and prioritized a large and varied case load effectively and efficiently to achieve positive results
- Prepared prosecution packages and restitution proposals
- Ensured compliance with the Bank Secrecy Act, Bank Protection act, USA Patriot act, OFAC Investigations, in addition to ensuring complete and accurate SAR filings
- Worked closely with both Local and Federal Law Enforcement agencies
Strategic Security Specialist
the Coca-Cola Company
04.2001 - 08.2015
- Produced analytical threat assessments designed to support the business decision making process for the company's Senior Leadership Program
- Provided daily Early Warning reports on potential security issues, commodity price fluctuations, and transportation disruptions involving the company's vast supply chain
- Supported the Ethics & Compliance division by ensuring compliance with trade sanction policies
- Safeguarded company travelers through the management of an alert notification process
- Maintained oversight into the company's global incident management and crisis resolution reporting process
- Monitored security related incidents during Global Special Events, to include the Olympics and FIFA World Cup
- Developed, maintained, and monitored a comprehensive list of activist groups
- Kept abreast of possible threats to company interests using various collection and analysis tools
- Liaised with both Federal and Local Law Enforcement Officials
- Conducted investigations regarding reports of misconduct by company associates
- Produced clear, concise, written reports and other investigative documentation
- Worked closely with management to establish and implement loss prevention, asset recovery and security education programs
- Adjudicated the background investigations on all new hires for the company
Financial Crimes Investigator
First North American National Bank (Circuit City)
01.1998 - 01.2001
- Managed a caseload of fraudulent claims that often exceeded 200 cases per month
- Investigated fraud claims filed on both private label Circuit City accounts and Visa accounts
- Identified violations of store procedures that resulted in fraud losses
- Conducted follow-up with store personnel to educate store management on the prevention of future non-compliance situations
- Maintained professional relationships with both local and federal law enforcement authorities
- Conducted internal and external related investigations
- Conducted pre-employment Loss Prevention interviews for new applicants
- Traveled to high-risk markets to conduct proactive fraud prevention training
Education
Graduate Certificate - Applied Intelligence Analysis
Mercyhurst University
01.2009
BA - Criminal Justice
University of Central Florida
01.1995
Skills
- Security Management
- Threat Analysis
- Investigations
- Travel Risk Management
- Security Event Planning
- Intelligence Analysis
Certification
- CFCI-Certified Financial Crimes Investigator, 2016
- OSAC- Introduction to Analytic Methodologies, Briefing & Analytical Tools, 2010
- Analysts Notebook, 2007
- Wicklander-Zulawski, Interview & Interrogation Techniques, 1999
Timeline
Senior Manager, Corporate Security, Safety & Resiliency
CDK Global
12.2022 - Current
Corporate Security Manager
Invesco
01.2018 - 08.2022
Threat Intelligence Analyst
Equifax
07.2016 - 12.2017
Corporate Investigator, Assistant Vice President
BB&T
09.2015 - 07.2016
Strategic Security Specialist
the Coca-Cola Company
04.2001 - 08.2015
Financial Crimes Investigator
First North American National Bank (Circuit City)
01.1998 - 01.2001
BA - Criminal Justice
University of Central Florida
Graduate Certificate - Applied Intelligence Analysis
Mercyhurst University
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