Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Nicole Royal

Office Manager
Sacramento,CA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

3
3
years of professional experience

Work History

Home Caretaker

IHSS
09.2021 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

Office Manager

Ashley HomeStores
08.2021 - Current
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Updated reports, managed accounts, and generated reports for company database.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Education

High School Diploma -

Mcclymonds High School
Oakland, CA
06.1992

Skills

  • Dementia Care
  • Troubleshooting and repair
  • Strong Work Ethic
  • Scheduling
  • Relationship Building
  • Staff Management
  • Customer Service
  • Task Delegation
  • Hiring and Training
  • Negotiation and Conflict Resolution
  • Decision-Making
  • Performance reviewing

Software

D365, Salesforce, POS9, Fusebox, Outlook, Microsoft

Timeline

Home Caretaker

IHSS
09.2021 - Current

Office Manager

Ashley HomeStores
08.2021 - Current

High School Diploma -

Mcclymonds High School
Nicole RoyalOffice Manager