Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Nicole Royle

Office / Accounting Administrator
Daytona Beach,FL

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

13
13
years of professional experience

Work History

Sales

Daytona International Speedway
02.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Presented professional image consistent with company's brand values.

Office Manager/Accounts Receivable Specialist

Tropical Enterprises Limited, Inc.
06.2010 - 07.2023
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Reported to senior management on organizational performance and progress toward goals.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.

Education

Associate of Science - Dental Assisting

CollegeAmercia
Portland OR

High School Diploma -

Mt. View High School
Vancouver, WA

Skills

  • Meeting Deadlines
  • CRM Software
  • Accounts Receivable / Collections
  • Self-Motivated
  • MS Office
  • Multitasking Abilities
  • Problem-Solving
  • Written Communication
  • Organization and Time Management
  • Attention to Detail
  • Credit and Cash Transactions
  • Effective Selling Techniques
  • Payment Collection
  • Project Management
  • Build Customer Relationships
  • Business Activity Tracking
  • Cash Handling Accuracy
  • Product and Service Sales
  • Customer Service
  • Answering Customer Questions

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales

Daytona International Speedway
02.2021 - Current

Office Manager/Accounts Receivable Specialist

Tropical Enterprises Limited, Inc.
06.2010 - 07.2023

Associate of Science - Dental Assisting

CollegeAmercia

High School Diploma -

Mt. View High School

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Nicole RoyleOffice / Accounting Administrator