Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicole Ruby

Clinton,IA

Summary

Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.

Overview

15
15
years of professional experience

Work History

Program Director

Sevita-Illinois Mentor
Rock Falls, IL
05.2023 - Current
  • Managed program operations and provided strategic leadership for workers.
  • Facilitated staff meetings and educational work sessions to strengthen staff competencies.
  • Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
  • Collected key program data and analysis to support continuous improvement.
  • Spearheaded program planning and staff development to promote growth.
  • Hired and developed staff members to collaboratively achieve program goals.
  • Fostered community connections and networks, driving collaborations with local organizations and businesses.
  • Supervised program and project managers to provide feedback and resolve complex problems.
  • Oversaw administrative support staff to facilitate day-to-day program activities.

Assistant

L'arche Clinton
Clinton, IA
01.2023 - 05.2023
  • Respond to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Develop and deepen relationships with core members and fellow Assistants.
  • Complete daily core member welfare checks and coordinate with facility staff to meet core member needs.
  • Provide information on core member progress and development of plans.
  • Collaborate with others to develop programs that address needs of core members.
  • Communicate with others to resolve problems with individual core members.
  • Observe core members to detect and report unusual behavior.
  • Attend all agency required trainings.

Media Clerk & Academic/Behavior Interventionist

Mississippi Bend Area Education Agency
Bettendorf, IA
11.2018 - 10.2022
  • Performed intervention visits to collect data and assess developmental needs.
  • Monitored students' academic progress, mental health and sociability through ongoing individual assessments.
  • Counseled children and families to help solve conflicts and problems in learning and adjustment.
  • Promoted parent and teacher partnerships and communications to support students' educational goals.
  • Worked collectively with education professionals to deliver in-school counseling support for identified students.
  • Completed work schedules, managed calendars and arranged appointments.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Typed, formatted and edited correspondence and other documents.
  • Monitored and directed work of lower-level clerks.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Inventoried and ordered materials, supplies and services.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
  • Trained staff members to perform work activities and use computer applications.
  • Troubleshot office equipment, computer hardware and software issues.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Answered telephones, directed calls and took messages.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Computed, recorded and proofread data or reports.
  • Processed and prepared business or government forms and expense reports.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Developed organizational filing systems for confidential customer records and reports.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Inspected equipment and made repairs and replacements.
  • Performed troubleshooting duties to determine cause of equipment failures.
  • Interpreted equipment manuals and blueprints and explained procedures to team.

Direct Support Professional

Imagine the Possibilities
Clinton, IA
11.2020 - 04.2021
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Documented client progress in charts and logbooks.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Monitored and reported clients' progress.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Medication Administration.
  • Prepared food and helped patients eat to support healthy nutrition.

Direct Support Professional

New Choices, Inc.
Bettendorf, IA
08.2015 - 12.2018
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Documented client progress in charts and logbooks.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Monitored and reported clients' progress.
  • Medication Administration.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted individuals in development of social skills to become integrated in community.
  • Used approved crisis intervention techniques in emergency situations.
  • Assisted with planning and coordination of activities and outings based on individual needs.

Paraeducator

Davenport Community School District
Davenport, IA
08.2015 - 11.2018
  • Prepared visual aids/equipment/classroom displays to foster learning.
  • Classroom aide to teachers and worked one-on-one with special needs students age K-8.
  • Utilized curriculum with life-based approach.
  • Provided students with personalized educational, behavioral and emotional support.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Promoted compliance with Iowa IEP standards in both curriculum development and classroom operations.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Conducted small group and individual classroom activities based on differentiated learning needs.

Preschool Teacher

Scott County YMCA
Davenport, IA
05.2014 - 08.2015
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Observed children to record development.
  • Incorporated music, art and theater into lesson planning.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Provided support for medication administration to children.

Manager

Quad City Times
Davenport, IA
11.2013 - 05.2014
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Facilitated month-end journal entries, account reconciliation and invoicing.
  • Recruited and hired qualified candidates to fill open positions.

Case Management Specialist

New Choices, Inc.
Bettendorf, IA
05.2011 - 11.2013
  • Protected patient data in alignment with HIPAA privacy protocols.
  • Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
  • Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
  • Conducted assessments to obtain information for participant-centered plan of care.
  • Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
  • Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
  • Medication Administration and Supervision/Training of Medication Administration.
  • Managed schedules of team of approx 25 personnel to keep shifts properly staffed.

Residential Counselor

Handicapped Development Center
Davenport, IA
11.2009 - 11.2013
  • Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors, etc.
  • Attended monthly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Medication Administration and Supervision/Training of Medication Administration.
  • Prepared meals and assisted clients with laundry and household chores.

Education

Liberal Arts And General Studies

Des Moines Area Community College
Ankeny, IA
12.2021

Certificate of Completion - Behavior Technician Training

Florida Tech College
Online
02.2021

Some College (No Degree) - Substitute Authorization

Scott Community School
06-2015

Medical Assistant - Medical Assistant

Hamilton Technical College
Davenport, IA
01.2009

Medication Manager Certificate - Medication Management

Scott Community College
Bettendorf
11.2007

Some College (No Degree) - Para-Certification

Scott Community College

Skills

  • Calm under pressure
  • Community resource intelligence
  • Meeting organization
  • Inventory coordination
  • Training and coaching
  • Data entry
  • Team management and supervision
  • Meeting planning
  • Memo/Newsletter preparation
  • Excel spreadsheets
  • Office equipment maintenance
  • Phone call answering
  • Customer relations/client contact
  • Supportive Advocacy
  • Professional and polished presentation
  • Project Management/Event Planning
  • Web site content
  • Strategy Development
  • Social media
  • Materials ordering
  • Crisis Intervention
  • Behavioral Counseling

References

                                                                                                                                          

  Current Supervisor: Area Director-Sevita

  Rebecca Graham

  Rebecca.Graham@sevitahealth.com

  (309) 322-1411

  Current Professional Reference: Program Nurse-Sevita

  Peggy Lee

  peggy.lee@sevitahealth.com

  (309) 532-2957

  Prior Supervisor: Mississippi Bend AEA

  Heather Whitman

  hwhitman@mbaea.org

  (563) 579-1154

  Prior Co-Worker:  Mississippi Bend AEA

  Lacy Christner

  lchristner@mbaea.org

  (563) 359-1371

  Prior Co-Worker:  Mississippi Bend AEA

  Sue Wiley

  swiley@mbaea.org

  (563) 359-1371

 

     

     

Timeline

Program Director

Sevita-Illinois Mentor
05.2023 - Current

Assistant

L'arche Clinton
01.2023 - 05.2023

Direct Support Professional

Imagine the Possibilities
11.2020 - 04.2021

Media Clerk & Academic/Behavior Interventionist

Mississippi Bend Area Education Agency
11.2018 - 10.2022

Direct Support Professional

New Choices, Inc.
08.2015 - 12.2018

Paraeducator

Davenport Community School District
08.2015 - 11.2018

Preschool Teacher

Scott County YMCA
05.2014 - 08.2015

Manager

Quad City Times
11.2013 - 05.2014

Case Management Specialist

New Choices, Inc.
05.2011 - 11.2013

Residential Counselor

Handicapped Development Center
11.2009 - 11.2013

Liberal Arts And General Studies

Des Moines Area Community College

Certificate of Completion - Behavior Technician Training

Florida Tech College

Some College (No Degree) - Substitute Authorization

Scott Community School

Medical Assistant - Medical Assistant

Hamilton Technical College

Medication Manager Certificate - Medication Management

Scott Community College

Some College (No Degree) - Para-Certification

Scott Community College

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Nicole Ruby