Overview
Work History
Education
Timeline
Generic

Nicole Ruby

Orlando,FL

Overview

21
21
years of professional experience

Work History

GEM Jollywood Project Team

Walt Disney World Parks and Resorts
Orlando, FL
10.2024 - Current
  • Developed detailed training plans including milestones, tasks, dependencies and resource allocations.
  • Provided guidance to F&B GEMs in resolving technical or operational issues related to Jollywood Nights.
  • Prepared comprehensive reports for senior management on project status and timeline.
  • Evaluated existing processes and procedures and suggested changes to improve overall efficiency and effectiveness.

Food and Beverage GEM Hollywood and Vine

Walt Disney World Parks and Resorts
Orlando, FL
05.2024 - 10.2024
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control for a restaurant that had $27 million in revenue and $12 million in departmental profit for FY 24.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize Guest and Cast satisfaction.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures. Oversaw the onboarding, training, scheduling and evaluation of Cast Members.
  • Provided leadership, insight and mentoring to FOH GEM team to supply knowledge of technical and managerial skills.

F&B GEM Mama Melrose/ Pizza Planet

Walt Disney World Parks and Resorts
Orlando, Florida
04.2009 - 06.2024

F&B GEM ABC Commissary

Walt Disney World Parks and Resorts
Orlando, FL
12.2021 - 05.2024
  • Managed day-to-day operations of a quick service restaurant, including scheduling, training, budgeting, and inventory control for a restaurant that had $12.5 million in revenue and $4 million in departmental profit for FY 24.
  • Conducted several quarterly business reviews with DHS senior leadership for the DHS steering committee to review the parks F&B progress within the 5 Keys.
  • Assisted with coverage of the day-to-day operations at Sci-Fi Drive-In and Baseline Taphouse.

F&B GEM Backlot Express

Walt Disney World Parks and Resorts
Orlando, FL
05.2019 - 05.2024

F&B GEM ABC Commissary

Walt Disney World Parks and Resorts
Orlando, FL
11.2006 - 04.2024

F&B GEM All Star Music Food and Beverage

Walt Disney World Parks and Resorts
Orlando, FL
06.2013 - 05.2019

TA GSM Epcot Rose and Crown

Walt Disney World Parks and Resorts
Orlando, FL
09.2006 - 11.2006

Assignor Coral Reef

Walt Disney Parks and Resorts
Orlando, Florida
02.2006 - 09.2006

QSR General Teller DAKL Mara and Private Dining

Walt Disney World Parks and Resorts
Orlando, FL
09.2003 - 02.2006

Education

Bachelor of Science - Business Administration

University of Florida
Gainesville, FL
06-2003

Timeline

GEM Jollywood Project Team

Walt Disney World Parks and Resorts
10.2024 - Current

Food and Beverage GEM Hollywood and Vine

Walt Disney World Parks and Resorts
05.2024 - 10.2024

F&B GEM ABC Commissary

Walt Disney World Parks and Resorts
12.2021 - 05.2024

F&B GEM Backlot Express

Walt Disney World Parks and Resorts
05.2019 - 05.2024

F&B GEM All Star Music Food and Beverage

Walt Disney World Parks and Resorts
06.2013 - 05.2019

F&B GEM Mama Melrose/ Pizza Planet

Walt Disney World Parks and Resorts
04.2009 - 06.2024

F&B GEM ABC Commissary

Walt Disney World Parks and Resorts
11.2006 - 04.2024

TA GSM Epcot Rose and Crown

Walt Disney World Parks and Resorts
09.2006 - 11.2006

Assignor Coral Reef

Walt Disney Parks and Resorts
02.2006 - 09.2006

QSR General Teller DAKL Mara and Private Dining

Walt Disney World Parks and Resorts
09.2003 - 02.2006

Bachelor of Science - Business Administration

University of Florida

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Nicole Ruby