Nicole Ruiz Perez
Cape Coral,FL
Summary
Dedicated Customer Service Representative with comprehensive experience in fostering client relationships and enhancing customer satisfaction. Strengths include effective communication and collaboration, contributing to team success and business growth.
Overview
12
12
years of professional experience
Work History
Receiving Department Associate
Omni Services
Victor, NY
12.2024 - 11.2025
- Received and inspected incoming shipments for accuracy and quality.
- Utilized inventory management systems to track stock levels and movements.
- Communicated with suppliers regarding order discrepancies or issues.
- Collaborated with team members to maintain efficient workflow processes.
- Assisted in training new staff on receiving procedures and safety protocols.
Shipping and Receiving Clerk
Medline Industries
Farmington, USA
10.2021 - 11.2024
- Processed incoming shipments and verified contents against packing lists.
- Maintained accurate records of received and shipped items in the system.
- Coordinated with suppliers regarding shipping schedules and discrepancies.
- Assisted team members in training on proper receiving procedures.
- Conducted regular inspections of packaging for quality assurance.
Banquet Server
Del Lago Resort & Casino
Waterloo, USA
09.2018 - 02.2020
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Carried trays of food items from kitchen to dining areas.
- Provided exceptional service to high volume of daily customers.
- Transported trays of food from kitchen to dining areas efficiently. of food items from kitchen to dining areas.
- Communicated with chefs regarding any special requests from guests.
Assistant Teacher
The Top Spot Child Center
Macedon, USA
04.2016 - 04.2017
- Facilitated small group instruction to reinforce key concepts and skills.
- Collaborated with staff to implement educational programs and enrichment activities.
- Supervised children during playtime to ensure safety and engagement.
- Communicated with parents about children's progress and daily activities.
- Organized classroom supplies and maintained a clean, welcoming environment.
Customer Service Cashier
Walmart Super Center
Henrietta, USA
11.2013 - 03.2016
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
Education
HIGH SCHOOL DIPLOMA -
Ana Roque Duprey
Humacao, Puerto RicoSkills
- Warehouse Software Systems
- Packing and Scanning
- Data entry
- Delivery scheduling
- Loading dock management
- Microsoft Office
- Computer Proficiency
- Customer Service
- Work Order Following
- Team collaboration
- Professional Relationships
- Buffet Setup and Takedown
- Food Preparation and Safety
- Early Childhood Education
- Cash Register Systems
Languages
- Spanish, Native
- English, Native
Timeline
Receiving Department Associate
Omni Services
12.2024 - 11.2025
Shipping and Receiving Clerk
Medline Industries
10.2021 - 11.2024
Banquet Server
Del Lago Resort & Casino
09.2018 - 02.2020
Assistant Teacher
The Top Spot Child Center
04.2016 - 04.2017
Customer Service Cashier
Walmart Super Center
11.2013 - 03.2016
HIGH SCHOOL DIPLOMA -
Ana Roque Duprey