Hi, I’m
Nicole Rutland
Frankfort,IL
Summary
Professional, experienced, and ready to contribute. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork. Energetic and compassionate individual with positive attitude, ready to learn and grow.
Overview
11
years of professional experience
Work History
Victory Reins
Horse Care Volunteer
11.2024 - Current
Job overview
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained feeding schedules and turn out schedules, including administering supplements.
- Collaborated with team members to efficiently divide workload and complete assignments on schedule.
- Worked with other volunteers to clean stables and riding areas.
- Monitored horse behavior for signs of stress or illness, promptly addressing any concerns with veterinary professionals.
Greater Chicago Ferret Association
Ferret Rescue Volunteer
11.2024 - Current
Job overview
- Maintained cleanliness of facility, including cleaning cages and performing laundry duties for mats, hammocks, and toys.
- Provided consistent care by feeding and hydrating ferrets according to individualized needs.
- Monitored the health and well-being of ferrets, including collecting daily weights, identifying signs of illness or distress and reporting concerns.
- Observed and supported emotional wellness by socializing with ferrets, engaging in enrichment activities, and reducing stress through gentle handling.
NAWS Animal Shelter
Dog Walker Volunteer
10.2024 - Current
Job overview
- Supported the physical and emotional well-being of the dogs by taking them on walks, engaging in play, and providing socialization.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Monitored animal behavior to keep shelter informed on progress and any issues.
Various Families
Nanny/House Manager
09.2013 - Current
Job overview
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Supported household management through errands and light cleaning responsibilities.
- Built positive and nurturing environments to support child social and emotional growth.
The Goodnight
Host/Game Warden
01.2015 - 10.2015
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Education
Trinity UniversitySan Antonio, TX
Bachelor of Arts from English Literature
05.2001
University Overview
- 3.7 GPA
Skills
Teamwork and collaboration
Timeline
Horse Care Volunteer
Victory Reins
11.2024 - Current
Ferret Rescue Volunteer
Greater Chicago Ferret Association
11.2024 - Current
Dog Walker Volunteer
NAWS Animal Shelter
10.2024 - Current
Host/Game Warden
The Goodnight
01.2015 - 10.2015
Nanny/House Manager
Various Families
09.2013 - Current
Trinity University
Bachelor of Arts from English Literature
05.2001
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