Nicole Rybacki
Bloomfield,N.M.
Summary
Professional financial specialist with robust experience in managing accounts and financial records. Demonstrates strong ability to collaborate within teams and adapt to changing business needs while consistently achieving results. Skilled in accounts payable/receivable, financial reporting, and reconciliation. Known for reliability, efficiency, and strategic problem-solving in financial operations.
Overview
2026
2026
years of professional experience
Work History
Bookkeeper
Self-employeed
2025 - Current
- Managed accounts payable and receivable to ensure timely processing of invoices.
- Reconciled bank statements with company records for accuracy and consistency.
- Assisted in preparing monthly financial reports to support management decision-making.
- Implemented a new filing system for financial documents, enhancing organization and retrieval efficiency.
- Maintained and processed invoices, deposits, and money logs.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Customer Service Representative
Contractor
2020 - 2024
- Answer inbound/outbound calls.
- Resolved customer inquiries efficiently, enhancing service satisfaction and loyalty.
- Processed customer orders accurately, ensuring timely delivery and minimal errors.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Homemaker
Homemaker
2011 - 2020
Behavioral Health Tech/Unit Secretary
San Juan Regional Center
2009 - 2011
- Answer/ transfer calls for patients/staff to appropriate area and take messages as needed.
- Admitting and discharging patients, vitals signs, group therapy and related paperwork.
- Purchase supplies and stock the unit. Did statistics for the unit, took minutes of meetings.
- Worked with Excel, Meditech, Microsoft word, and Microsoft Outlook E-mail.
- Also made copies, faxed, scanned, and filed things in appropriate areas.
- Assisted clients with daily living activities to foster independence and improve quality of life.
- Monitored patient behavior and reported changes to the healthcare team for effective treatment planning.
- Documented patient progress and incidents accurately in compliance with regulatory standards.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
Customer Service Representative
San Juan Regional Medical Center
2008 - 01.2009
- Answer telephone calls and taking messages as needed.
- Checking in and out patients while verifying information in the computer.
- Collecting payments, filing, making patient charts, faxing and sending outgoing mail.
- Making appointments as patients or doctors need them and doing closing duties as assigned.
- Worked with Meditech, E-verify, and Microsoft Outlook e-mail.
- Managed multiple customer interactions simultaneously, maintaining professionalism under pressure.
Unit Secretary
San Juan Regional Medical Center
2007 - 01.2008
- Coordinated communication between medical staff, patients, and families to ensure efficient information flow.
- Managed appointment scheduling using electronic health record systems to optimize patient care delivery.
- Assisted in the preparation of departmental reports, contributing to improved operational efficiency and decision-making.
- Oversaw inventory management for medical supplies, ensuring availability while minimizing waste.
- Managed incoming calls and directed to appropriate department.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Worked with Excel, Meditech, Microsoft word, and Microsoft Outlook E-mail.
Education
AA - Liberal Arts
San Juan College
Farmington, N.M.05.2007
Certified Nursing Assistant - undefined
San Juan College
Farmington, NM05.2003
High School Diploma -
Piedra Vista High School
Farmington, NM01-2003
Skills
- Bookkeeping
- Accounts receivable
- Accounting and bookkeeping
- Quickbooks
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Technical support
- Customer relationship management (CRM)
- Order processing
- Call center operations
- Customer relations
Awards
CNA of the Year 2005
Languages
English
Full Professional
Timeline
Certified Nursing Assistant - undefined
San Juan College
Bookkeeper
Self-employeed
2025 - Current
Customer Service Representative
Contractor
2020 - 2024
Homemaker
Homemaker
2011 - 2020
Behavioral Health Tech/Unit Secretary
San Juan Regional Center
2009 - 2011
Customer Service Representative
San Juan Regional Medical Center
2008 - 01.2009
Unit Secretary
San Juan Regional Medical Center
2007 - 01.2008
AA - Liberal Arts
San Juan College
High School Diploma -
Piedra Vista High School
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