Summary
Overview
Work History
Skills
Timeline
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Nicole Salzman

HEWITT

Summary

Accomplished Senior Recruiter at Gap Inc, adept in Boolean search techniques and fostering collaborative teamwork. Elevated recruitment processes, achieving notable improvements in candidate quality and retention rates. Expert in sourcing and engaging top talent, significantly enhancing Gap's talent pipeline. Proven track record in mentoring recruiters, with a keen focus on strategic recruitment and competency-based interviewing.

Overview

24
24
years of professional experience

Work History

Senior Recruiter

Gap Inc
09.2021 - Current
  • Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
  • Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
  • Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
  • Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
  • Fostered positive candidate experiences through transparent communication throughout the recruiting process.
  • Provided exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates.
  • Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.
  • Collaborated with HR team to develop consistent onboarding processes for new hires, improving retention rates within the first year of employment.

Store Director

Gap
09.2001 - 09.2018
  • Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development.
  • Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
  • Enhanced customer satisfaction by ensuring exceptional service, product availability, and efficient operations.
  • Oversaw store remodels and expansions to enhance the shopping experience for customers while maximizing retail space utilization.

HR Manager

Old Navy, Gap
02.2018 - 09.2021
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
  • Instructed senior leaders on appropriate employee corrective steps.

Central Staffer

Gap
09.2015 - 02.2018
  • Assisted team members by organizing daily tasks and ensuring smooth workflow.
  • Facilitated seamless operations through effective communication and coordination.
  • Supported administrative tasks to enhance office efficiency.
  • Collaborated with management to implement new procedures, improving productivity.
  • Collaborated with HR teams to ensure seamless onboarding of new hires, resulting in a positive employee experience.
  • Coordinated job fairs and networking events to attract diverse talent pools and promote company brand awareness.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships and repeat business.
  • Assisted candidates in preparing for interviews by providing guidance on best practices, company culture insights, and constructive feedback on resume revisions.
  • Negotiated competitive salary packages on behalf of clients, ensuring successful placements that met budgetary requirements.
  • Streamlined interview scheduling for hiring managers, improving efficiency and reducing time-to-fill rates.

Skills

  • Recruiter training and mentoring
  • Boolean search techniques
  • Social media recruiting
  • Recruitment process improvement
  • Competency-based interviewing
  • Candidate sourcing
  • Salary and benefits negotiations
  • Job posting optimization
  • Passive candidate engagement
  • Recruitment event planning
  • Collaborative teamwork
  • Full cycle recruiting

Timeline

Senior Recruiter

Gap Inc
09.2021 - Current

HR Manager

Old Navy, Gap
02.2018 - 09.2021

Central Staffer

Gap
09.2015 - 02.2018

Store Director

Gap
09.2001 - 09.2018

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Nicole Salzman