Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Sample

Havelock,NC

Summary

Dedicated healthcare professional with over a decade of experience spanning medical office management, clinical support, pharmacy operations, and five years of honorable U.S. Navy service as a Dental Technician. Recognized for outstanding customer service and interpersonal skills—building trust with patients, addressing questions with empathy, and ensuring a seamless experience from scheduling through follow-up. Skilled in supervising teams, coordinating workflows, and maintaining strict HIPAA, OSHA, and pharmacy compliance while safeguarding confidential data. Proficient in EMR platforms, scheduling tools, and Microsoft Office, with proven success communicating clearly across phone, email, and video. Brings the discipline, adaptability, and attention to detail developed in military and civilian healthcare settings.

Overview

16
16
years of professional experience

Work History

Hospital Corpsman Third Class

US Navy
09.2019 - 09.2024
  • Delivered compassionate chairside support for pediatric patients, using age-appropriate communication and behavior-management techniques during preventive, restorative, and minor surgical procedures.
  • Assisted dentists with exams, cleanings, fillings, extractions, and other routine dental treatments across a full patient population.
  • Prepared, sterilized, and maintained instruments and treatment areas in strict compliance with Navy infection-control standards.
  • Captured and processed digital dental radiographs; documented treatment notes and procedure codes accurately in electronic health records.
  • Managed equipment calibration, supply inventory, and readiness tasks to keep the dental clinic fully mission-capable.

Medical Assistant

Family Foot and Ankle
01.2017 - 08.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.

Center Director

Dr Lara Center for Weight Managment
02.2014 - 07.2016
  • Oversaw daily operations of a multidisciplinary weight-management clinic, ensuring smooth patient flow and efficient use of provider schedules.
  • Supervised and coached front-office, nursing, and support staff, fostering a patient-centered culture and high performance standards.
  • Managed appointment scheduling, billing processes, and electronic health records, maintaining accurate documentation and HIPAA compliance.
  • Monitored inventory and coordinated procurement for medical supplies, office equipment, and specialty nutrition products.
  • Collaborated with physicians and dietitians to implement quality-improvement initiatives, boosting patient satisfaction and program outcomes.

Pharmacy Technician

CVS Pharmacy
01.2010 - 02.2014
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Entered and processed patients' prescriptions into internal system.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Pharmacy Technician

Walgreen's Pharmacy
06.2008 - 08.2010
  • Accurately prepared and dispensed prescription and over-the-counter medications under pharmacist supervision, following all state and federal regulations.
  • Measured, counted, and packaged tablets, capsules, and liquids; labeled medications with precise dosage and usage instructions.
  • Maintained pharmacy inventory, rotated stock, and processed purchase orders to ensure adequate supplies and minimize waste.
  • Entered and verified patient and prescription data in pharmacy information systems while safeguarding protected health information (PHI).
  • Assisted patients with prescription pick-up, insurance processing, and medication-use questions, providing excellent customer service.

Education

Medical Assistant With Basic X-Ray Honors Diploma -

Central Florida Institute
Palm Harbor, FL
06-2012

Skills

  • Medical Office Management: Supervision of staff, scheduling, payroll, HR, inventory control, cash balancing, and pharmacy/controlled-substance oversight
  • Patient Services & Compliance: Efficient patient flow, handling inquiries/complaints, maintaining safety & cleanliness, ensuring HIPAA/OSHA/biohazard/pharmacy regulatory compliance
  • Clinical Procedures: 12-lead ECG, IM injections, phlebotomy, urinalysis, staple removal, wound care, circulation testing, Unna boot dressing, wound-vac management, laser toenail treatment, matrixectomy assistance
  • Women’s & Infant Care: Support for pap smears, wet mounts, IUD insertions, colposcopies, LEEPs, EMB, and infant circumcisions
  • Diagnostics & Imaging: X-ray positioning and operation, ordering electronic prescriptions, labs, imaging, and physical-therapy referrals
  • Pharmacy & Inventory: Prescription processing, medication preparation, supplement knowledge, inventory stocking and distribution
  • Documentation & Technology: EMR updates, procedure documentation, MS Word, Excel, Medisoft, Spring Charts, AthenaNet, Clinician, IMS, E-Clinician
  • Certifications & Training: CPR/First Aid, OSHA/HIPAA, HIV/AIDS and domestic-violence awareness; eligible for RMA & BXO certifications

Timeline

Hospital Corpsman Third Class

US Navy
09.2019 - 09.2024

Medical Assistant

Family Foot and Ankle
01.2017 - 08.2019

Center Director

Dr Lara Center for Weight Managment
02.2014 - 07.2016

Pharmacy Technician

CVS Pharmacy
01.2010 - 02.2014

Pharmacy Technician

Walgreen's Pharmacy
06.2008 - 08.2010

Medical Assistant With Basic X-Ray Honors Diploma -

Central Florida Institute

Similar Profiles

CREATE PROFILE