Nicole Sampson
W. Bloomfield
Summary
Strategic Human Resources Partner with 10+ years of experience driving workforce planning, talent development, and process optimization across matrixed organizations. Expert at aligning people strategies to business goals, enhancing engagement, and leading change initiatives across the employee lifecycle. Proven success in HR operations, leadership coaching, and improving service delivery models to meet evolving organizational needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Learning & Delivery Specialist – HR
Roper St. Francis Healthcare
05.2022 - Current
- Drive continuous improvement by evaluating HR operations, identifying opportunities for streamlining, and developing tools and resources to increase efficiency and scalability.
- Interpret company policies and practices to complete new hire onboarding, HR support, and system access for 6,000+ employees; facilitate HR training and process updates to ensure compliance.
- Led data integrity efforts during Workday rollout, resolving alignment issues and delivering weekly status reports to HR leadership.
- Partnered with SMEs and senior leaders to implement cross-departmental training programs for managers focused on conflict resolution, agile performance, and engagement.
- Liaised with benefits and other departments to resolve discrepancies and improve the employee experience.
- Supported employees and leaders in resolving workplace concerns, minimizing Employee Relations escalations.
Lead Training & Development Coordinator | Instructor
readySC (Boeing Project)
01.2011 - 05.2022
- Tracked compliance training completions and reported variances to ensure FAA and organizational compliance.
- Provided HR-related guidance and team updates; contributed to content alignment initiatives during department restructuring.
- Facilitated 18+ standardized training programs and led content/process gap analysis.
Instructor – Training & Onboarding
readySC (Boeing Project)
01.2011 - 04.2022
- Delivered technical, safety, and compliance training to 2,500+ employees across multiple sites with zero training incidents.
- Maintained LMS compliance records and ensured adherence to federal regulations.
- Collaborated with SMEs and supervisors to implement new SOPs and process flows.
Education
M.S. - Organizational Management
Springfield College
B.S. - Human Services
Springfield College
Skills
- Workforce Planning
- Talent Development
- Change Management
- Agile Performance
- Conflict Resolution
- Employee Engagement
- Project & Program Management
- Process Optimization
- Workday
- MyLearning
- LMS Administration
- Communication: MS Teams, Zoom, Webex
- Virtual Facilitation
- Cross-Functional Collaboration
- Stakeholder Relations
- Microsoft (OfficeSuite)
Certification
- Certificate in Instructional Design – ATD
- Certificate in Human Resources – Purdue Global
- Certified Life Coach – World Coach Institute
Timeline
Learning & Delivery Specialist – HR
Roper St. Francis Healthcare
05.2022 - Current
Lead Training & Development Coordinator | Instructor
readySC (Boeing Project)
01.2011 - 05.2022
Instructor – Training & Onboarding
readySC (Boeing Project)
01.2011 - 04.2022
B.S. - Human Services
Springfield College
M.S. - Organizational Management
Springfield College
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