Nicole Sanchez
La Habra,CA
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
7
7
years of professional experience
Work History
Enrollment Coordinator
Success Education Colleges
06.2023 - Current
- Contacted prospective students via email and phone calls.
- Performed document filing, data entry, bookkeeping, and faxing for busy student admissions office.
- Coordinated open house events for prospective students, providing detailed information about programs and answering questions.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Coordinated interviews with prospective students to assess academic qualifications and other criteria.
- Handled inquiries from prospective students to provide detailed information regarding admissions process.
- Adhered to company Admission codes of Ethics, policies and procedures.
- Maintained and organized inquires and enrollment paperwork.
Temp- Office Specialist II
Anahiem Housing Authority
02.2023 - 05.2023
- Typed, filed, recorded, computed and maintained confidential and privileged information
- Proofread materials for clerical accuracy and spelling
- Utilized modern office equipment and computer applications specific to the assigned unit in order to input, maintain, retrieve, transfer, and communicate confidential and privileged information
- Filed materials into and retrieved materials from established filing systems and develop standard office filing systems for record storage and retrieval
- Expedited daily mail distribution to appropriate departments by sorting incoming correspondence efficiently upon receipt.
- Answered phone calls and transferred calls to appropriate worker
Ride Host
Walt Disney Company
10.2022 - 02.2023
- Played an active role in creating a welcoming atmosphere for all guests, including those with disabilities or special needs.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition
- Collaborated with team members to efficiently manage wait times and maintain smooth ride operations.
- Developed strong interpersonal skills through daily interactions with diverse groups of guests from various backgrounds.
- Enhanced guest experience by providing friendly and informative assistance during ride operations.
Adminstrative Assistant
Sea Worthy Properties LLC
10.2021 - 09.2022
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained up-to-date knowledge of industry best practices and office software such as Microsoft 365 to maximize efficiency in administrative tasks.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Ride Operator
Walt Disney Company
05.2018 - 04.2021
- Engaged safety devices and monitored attraction during operation to reduce safety risks
- Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor
- Assisted in maintenance and inspection of ride equipment, ensuring optimal performance and safety.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
Retail Sales Lead
Forever 21
04.2017 - 03.2018
- Resolved customer complaints professionally, working to find satisfactory solutions that protected both client interests and company policies.
- Ensured compliance with all company policies, legal regulations, and safety protocols by staying informed of updates and communicating changes to staff.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales strategies.
- Established rapport with customers, fostering a welcoming environment that encouraged repeat business.
- Utilized point-of-sale systems effectively for efficient transaction processing; trained new hires on proper usage ensuring quick adaptation.
- Evaluated employee performance regularly, providing recognition for achievements and coaching for areas of improvement.
Education
Bachelors Of Science In Business Administration: Management -
California State University-Los Angeles
Associate In Science (A.S.) In Business Administration -
Rio Hondo College
High School Diploma -
La Serna High School
Skills
- Strong Problem Solver
- Proficient with using Microsoft Office 365 suite
- Meticulous attention to detail
- Multitasking
- Organizational Skills Mastery
- Data Entry
- Professional communication
- Time/Calendar management
Languages
Spanish
Native or Bilingual
Timeline
Enrollment Coordinator
Success Education Colleges
06.2023 - Current
Temp- Office Specialist II
Anahiem Housing Authority
02.2023 - 05.2023
Ride Host
Walt Disney Company
10.2022 - 02.2023
Adminstrative Assistant
Sea Worthy Properties LLC
10.2021 - 09.2022
Ride Operator
Walt Disney Company
05.2018 - 04.2021
Retail Sales Lead
Forever 21
04.2017 - 03.2018
Bachelors Of Science In Business Administration: Management -
California State University-Los Angeles
Associate In Science (A.S.) In Business Administration -
Rio Hondo College
High School Diploma -
La Serna High School
Similar Profiles
Nicole SanchezNicole Sanchez
Enrollment Coordinator at Success Education CollegesEnrollment Coordinator at Success Education Colleges
Brianna LopezBrianna Lopez
Registered Nurse Admission Coordinator at Success Education CollegesRegistered Nurse Admission Coordinator at Success Education Colleges
Tessa LozaTessa Loza
Payroll Coordinator at Success Education CollegesPayroll Coordinator at Success Education Colleges