Nicole Sandoval
Summary
Medical professional prepared for this role, bringing valuable experience with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.
Organized Back Office Medical Assistant bringing experience in Doctor offices. Anticipates provider needs and handles routine tasks such as supply restocking without being asked, vital taking and inputting, and assisting in back of office procedures with doctor.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Advance Pain Management
11.2020 - Current
- Performed medical records management, including filing, organizing and scanning documents.
- Assured accurate charge capture by working closely with clinical staff to verify services provided before submitting claims.
- Improved patient care by efficiently coordinating authorizations for medical procedures and treatment plans.
- Facilitated timely renewals of ongoing authorizations by closely monitoring expiration dates and initiating renewal processes proactively.
- Verified eligibility and compliance with authorization requirements for service providers including IEHP, Choice medical group, Desert Valley Medical Group, Tri-care, and Ect.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Assistant
Dr Yelamanchili Cardiologist
01.2019 - 10.2020
- Coordinated with insurances and to process claims and calculate correct co-payments information for patients.
- Executed ekg, and cardiolite testing for patient with heart problems.
- Processed incoming Rx's for pharmacy's.
- Handled back office which included taking vitals, reading patients rights, and making sure the patient is in good hands.
- Handled front office which included scheduling, inputting insurances, checking for eligibility and making sure everyone is called for there next appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Pharmacy Clerk
Walmart
07.2019 - 06.2020
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Processed incoming drug orders.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Established and maintained patient profiles, updating organizational database with current information.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Shift Manager
Pizza Hut
07.2015 - 06.2019
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Tracked receipts, employee hours and inventory movements.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Trained back-up associates and led crew members in managing operations of storefront.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
Master of Arts - Medical Assisting And Medical Billing
San Joaquin Valley College
Visalia, CA08.2020
Skills
- Processing payments
- Secure storage of medications
- Medical billing and coding
- Accurate money handling
- Data collection and analysis
- EMR / EHR
- Clinical documentation
- Procedure assistance
- Insurance verification
- Medical records management
Certification
- CMA - Certified Medical Assistant
- Certified Medical Billing and Coding
- Certified EHR Go System
- Certified to Administer Intradermal/Subcutaneous Injection
Timeline
Medical Assistant
Advance Pain Management
11.2020 - Current
Pharmacy Clerk
Walmart
07.2019 - 06.2020
Medical Assistant
Dr Yelamanchili Cardiologist
01.2019 - 10.2020
Shift Manager
Pizza Hut
07.2015 - 06.2019
Master of Arts - Medical Assisting And Medical Billing
San Joaquin Valley College
Similar Profiles
Viktoriia KhabibrakhmanovaViktoriia Khabibrakhmanova
Medical Assistant Volunteer at Advance Pain ManagementMedical Assistant Volunteer at Advance Pain Management
Isiah SmithIsiah Smith
Rehabilitation Technician at Advance Pain Management Of VirginiaRehabilitation Technician at Advance Pain Management Of Virginia
Carlos Eduardo Rivas JerezanoCarlos Eduardo Rivas Jerezano
Medical Records Reviewer at Impact BPO- Advance Pain ManagementMedical Records Reviewer at Impact BPO- Advance Pain Management
Maria Isabel ShankMaria Isabel Shank
Medical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary CareMedical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary Care
Aleyda AguirreAleyda Aguirre
Medical Assistant at Meridian Urgent Care and Occupational HealthMedical Assistant at Meridian Urgent Care and Occupational Health