Nicole Sandoval
Las Vegas,NV
Summary
Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple regions, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership and strategic planning.
Overview
20
20
years of professional experience
Work History
Regional Manager
The Siegel Group
Las Vegas, NV
10.2025 - 01.2026
- Achieved profitability goals for properties through effective management.
- Elevated team performance to consistently exceed revenue benchmarks.
- Attained budgeted occupancy levels through strategic initiatives.
- Prepared 50% of vacant rooms for sale, enhancing revenue potential.
- Enhanced property exteriors to align with customer satisfaction standards.
- Cultivated a workplace culture that values employee appreciation.
- Conducted regular assessments of property conditions.
- Participated in strategic meetings as required.
- Delivered on additional tasks as assigned by VP.
Regional Property Manager
BH Management
Las Vegas, NV
02.2023 - 04.2025
- Oversaw property operations, ensuring compliance with company policies and regulations.
- Managed budget preparation and financial reporting for multiple properties.
- Developed and implemented strategic marketing initiatives to increase occupancy rates.
- Led staff training programs, enhancing team performance and service delivery.
- Analyzed market trends to inform pricing strategies and competitive positioning.
- Fostered relationships with vendors, negotiating contracts to reduce operational costs.
- Implemented resident engagement initiatives, improving community relations and retention rates.
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.
Senior Property Manager
Cushman & Wakefield, Multifamily
Las Vegas, NV
01.2022 - 02.2023
- Led multifamily property operations, enhancing tenant satisfaction and retention through effective management strategies.
- Developed and implemented operational policies, ensuring compliance with industry standards and regulations.
- Analyzed market trends to optimize property performance and maximize profitability for diverse portfolio of assets.
- Mentored area staff, fostering professional development and enhancing team effectiveness in property management tasks.
- Streamlined communication processes between stakeholders, improving collaboration across property management teams.
- Coordinated budget planning and financial reporting, maintaining accuracy in forecasting and resource allocation.
- Oversaw maintenance and repair operations, ensuring timely resolutions to enhance property conditions and tenant experience.
- Evaluated vendor performance, negotiating contracts to reduce costs while maintaining service quality across properties.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Property Manager – The Mercer
Cushman & Wakefield, Multifamily
Las Vegas, NV
11.2020 - 01.2022
- Managed multifamily property operations, ensuring compliance with local regulations and company policies.
- Led maintenance teams to enhance property conditions and tenant satisfaction through proactive management.
- Developed and implemented effective marketing strategies to optimize occupancy rates across multiple properties.
- Analyzed financial reports, identifying trends to inform budgetary decisions and operational improvements.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Coordinated with legal counsel to resolve tenant disputes.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
Area Manager
Cushman & Wakefield, Multifamily
Long Beach, CA
06.2019 - 11.2020
- Oversee an assigned portfolio and multi-faceted properties throughout Southern California.
- Work closely with the ownership group to provide consistency in operations throughout the assigned portfolio, as well as, provide an additional point of contact for the client.
- Direct property oversight in addition to assisting and directing Property Managers throughout the portfolio.
- Ensure the smooth running of each community in partnership with the Asset Manager and Regional Property Manager.
- Oversee all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
- Provide superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability.
- Develop, mentor, lead, and manage high-performing, cohesive teams, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover.
- Drive revenues with thorough understanding and analysis of competition and development of creative marketing programs.
- Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
- Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
- Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
- Manage and maintain all aspects of the overall community budget and finances.
- Work with leasing staff to ensure that leasing/marketing goals are being met.
- Maintain positive relations with all community vendors.
- Coordinate special projects as requested by the supervisor.
- Perform any other related duties as required or assigned.
Regional Assistant Property Manager
Cushman & Wakefield, Multifamily
Claremont, CA
05.2016 - 06.2019
- Address the concerns of current and prospective residents in a friendly and professional manner.
- Help train staff as necessary and model effective sales techniques on a daily basis.
- Lead rent collection efforts, specifically with delinquent residents, also involving lease termination and legal action, if necessary.
- Assist in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
- Speak with vendors to schedule services, as needed.
- Keep track of invoices and make sure services are billed correctly and paid in a timely manner.
- Review orders from maintenance. Keep inventory and order supplies, as needed.
- Review invoices for correct GL coding.
- Prepare monthly owner’s reports for review. Inspect apartments during move-in and move outs, walking apartments and the community as needed.
- Fill the role of acting Property Manager when the Property Manager is absent.
- Generate interest in the community by touring the property with prospects and answer questions about the numerous amenities, local community and beautiful grounds.
- Drive the sale by highlighting the quality of the community and the lifestyle available.
- Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks.
- Ensure apartments are prepared for move-in.
- Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
- Use attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals.
- Post daily ads, help with marketing strategies and community outreach for renting.
Operations Coordinator
UBM Advanstar
Santa Monica, CA
09.2015 - 05.2016
- Achieved effective communication with exhibitors, addressing needs and resolving issues before show initiation.
- Fulfilled contractual agreements in collaboration with the sales department.
- Delivered high-quality customer service by managing exhibitor inquiries regarding show requirements.
- Enhanced operational contacts with exhibitors, including service kits and freight scheduling.
- Streamlined signage production and positioning.
- Improved exhibitor communications and website updates through collaboration with graphics and web departments.
- Compiled comprehensive information on service contractors' interactions with exhibitors for operations management review.
- Optimized exhibitor placement and traffic flow by coordinating needs with sales staff and assisting in floor plan layouts.
- Facilitated discussions with convention services, sales, catering, and audio-visual teams to ensure effective service delivery and logistics for registration and event setups.
- Coordinated travel and hotel accommodations for event participants and staff.
- Managed registration logistics for exhibitors and attendees, ensuring efficient advance and on-site processes.
Sales Executive
IST Sports
Pomona, CA
02.2011 - 08.2015
- Achieved consistent sales growth by managing a territory of 4 countries and 18 states with 143 accounts, ensuring high levels of customer satisfaction.
- Generated new business through relationship-building with clients via in-person meetings, phone calls, and emails.
- Successfully introduced products to new clients, resulting in an average of several new accounts each month.
- Increased sales by customizing purchasing programs tailored to customer needs.
- Efficiently processed all territory orders.
- Planned and executed participation in industry trade shows to enhance visibility.
- Delivered an average monthly sales growth of 11% in the territory.
- Proactively addressed customer concerns, arriving at logical and fair solutions that strengthened relationships.
- Analyzed sales performance to identify and implement new sales strategies.
- Consistently met monthly sales goals established by management.
- Cultivated relationships with key clients to enhance customer satisfaction and retention.
- Developed and executed strategic sales plans to achieve revenue targets.
- Analyzed market trends to identify new business opportunities and optimize sales strategies.
Office Director
Land Rover Encino
Encino, CA
05.2006 - 11.2010
- Executed daily bank deposits to manage financial transactions.
- Conducted thorough reviews of sales contracts and documentation for auditing accuracy.
- Communicated vehicle sales data to manufacturers for reporting purposes.
- Planned and implemented quarterly events for Land Rover to strengthen customer relations.
- Processed DMV paperwork and provided assistance with customer registration and title challenges.
- Reconciled DMV transmittals and managed the issuance of refund checks.
- Ensured proper stocking of DMV inventory and supplies.
- Facilitated electronic registration and renewal of vehicle license plates at the dealership.
- Ordered and received stock while maintaining an organized key tracking system for vehicles.
- Coordinated with dealers and auctions on trades and wholesale activities.
- Tracked financial performance of wholesaled vehicles.
- Leveraged MS Office applications to balance GL accounts across various vehicle categories and DMV payables.
- Resolved customer service issues related to inventory, contracts, and warranties.
- Maintained compliance with paperwork deadlines.
- Monitored changes in auditing regulations impacting DMV inventory and red flag incidents.
- Managed lease returns and warranty buybacks, informing banks and manufacturers of vehicle status.
- Collaborated with sales and finance managers to address inventory title paperwork and customer service challenges.
Education
Business Communications
Arizona State University
Tempe, ArizonaSkills
- Project management
- Business operations organization
- Strategic planning
- Leadership/communication skills
- Staff training and development
- Sales
- Business development and planning
- Client account management
- Time management
- Self-motivated
- Market research and analysis
- Global sales and marketing
- Business leader
- Account management
- High energy
- Detail oriented/organized
- Customer/client focused
- Strong oral and written communication
- Articulate
- High degree of flexibility and tolerance for change
- Financial acumen
- Proficient in Yardi, RentCafe, RealPage, Sightplan, SmartRent, and MS Office Suite
- Asset control
- Specializing in luxury assets
- Performance management
Timeline
Regional Manager
The Siegel Group
10.2025 - 01.2026
Regional Property Manager
BH Management
02.2023 - 04.2025
Senior Property Manager
Cushman & Wakefield, Multifamily
01.2022 - 02.2023
Property Manager – The Mercer
Cushman & Wakefield, Multifamily
11.2020 - 01.2022
Area Manager
Cushman & Wakefield, Multifamily
06.2019 - 11.2020
Regional Assistant Property Manager
Cushman & Wakefield, Multifamily
05.2016 - 06.2019
Operations Coordinator
UBM Advanstar
09.2015 - 05.2016
Sales Executive
IST Sports
02.2011 - 08.2015
Office Director
Land Rover Encino
05.2006 - 11.2010
Business Communications
Arizona State University