Nicole Sarmiento
South Lake Tahoe,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Primos Italian Cuisine
South Lake Tahoe, CA
05.2024 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Server
Edgewood Resort
Stateline, NV
07.2020 - 09.2023
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
Skills
- Daily specials memorization
- Team member support
- Beverage Preparation
- Safe Food Handling
- Guest Engagement
- Hospitality service expertise
- Menu presentation
- Table setting knowledge
Certification
- Food Handlers and California ABC certificate
Timeline
Server
Primos Italian Cuisine
05.2024 - Current
Server
Edgewood Resort
07.2020 - 09.2023
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