Nicole Inglima
Winnebago,IL
Summary
Proven track record in enhancing operational efficiency at Sullivan Foods, adept in organization and time management. Expertise in telephone communication and data entry, significantly reducing miscommunications and lead times. Achieved seamless transition to electronic records, demonstrating a blend of hard and soft skills essential for dynamic business environments.
Overview
27
27
years of professional experience
Work History
Receptionist
Winnebago County Fair Association
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepare for all our upcoming events for the year that we hold at the fairgrounds.
Bartender
Kelly’s Gaming 66
11.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Manager of Operations
Sullivan Foods
07.2017 - 02.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Cashier/management
Burger King
10.1997 - 01.2009
- Optimized inventory management processes, reducing waste and minimizing lead times for product availability.
- Assisted in the implementation of an electronic records management system, facilitating a seamless transition from paper-based records.
- Assisted in inventory management, ensuring sufficient stock levels while minimizing waste and spoilage.
- Implemented effective project management strategies that ensured timely completion of assigned tasks without compromising on quality standards.
Education
High School Diploma - Computers
Hononegah High School
Rockton, IL05.1998
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Winnebago County Fair Association
04.2024 - Current
Bartender
Kelly’s Gaming 66
11.2023 - Current
Manager of Operations
Sullivan Foods
07.2017 - 02.2024
Cashier/management
Burger King
10.1997 - 01.2009
High School Diploma - Computers
Hononegah High School
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