Nicole Schane
Arlington Heights
Summary
Skilled in effective multitasking and document management, I excel in creating welcoming environments and efficient service. My approach combines strong organizational abilities with a commitment to privacy and customer service excellence.
Overview
2
2
years of professional experience
Work History
Front Desk
Arlington Heights Park District
05.2023 - 08.2024
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Hostess
Mago Cantina
05.2022 - 09.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
University of Iowa
Iowa City, IA05-2028
Skills
- Scheduling appointments
- Effective multitasking
- Document management
Timeline
Front Desk
Arlington Heights Park District
05.2023 - 08.2024
Hostess
Mago Cantina
05.2022 - 09.2022
High School Diploma -
University of Iowa
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