Skilled in effective multitasking and document management, I excel in creating welcoming environments and efficient service. My approach combines strong organizational abilities with a commitment to privacy and customer service excellence.
Overview
2
2
years of professional experience
Work History
Front Desk
Arlington Heights Park District
05.2023 - 08.2024
Streamlined front desk operations for increased efficiency and improved customer service.
Improved overall guest experience by maintaining a clean and welcoming reception area.
Enhanced guest satisfaction by providing efficient check-in and check-out processes.
Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Hostess
Mago Cantina
05.2022 - 09.2022
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
University of Iowa
Iowa City, IA
05-2028
Skills
Scheduling appointments
Effective multitasking
Document management
Timeline
Front Desk
Arlington Heights Park District
05.2023 - 08.2024
Hostess
Mago Cantina
05.2022 - 09.2022
High School Diploma -
University of Iowa
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