NICOLE SCHIRILLO
Naugatuck,USA
Summary
Strategic Director of Human Resources known for productivity and efficiency in task completion. Possess specialized skills in employee relations, strategic planning, and talent acquisition management. Excel at communication, leadership, and problem-solving to foster a positive work environment and drive organizational success.
Overview
24
24
years of professional experience
Work History
Director of Human Resources
Constitution Billing and Financial Services/Orthopedic Associates Surgery Center
Avon, CT
05.2023 - Current
- Handling high level Human Resource issues for our 15 surgery centers.
- Reviewing and making suggestions regarding termination decisions.
- Writing/reviewing Performance Improvement Plans.
- Standardization of disciplinary process across all centers.
- Standardization of the on-boarding process across all centers.
- Standardizing policies and procedures throughout the 15 surgery centers while maintaining compliance with applicable State and Federal laws.
- Creating/Updating job descriptions.
- Continued monitoring and updating of employment handbooks.
- Implementation of new HRIS software across location.
- Education of management and staff in all areas of Human Resources and HRIS technology.
- Conflict resolution.
- On-boarding senior executives.
- Overseeing two direct reports.
- Overseeing the payroll process and making changes to comply with State and Federal laws.
- Responsible for full cycle Human Resources functions at our largest center.
- Heavily involved with acquisition of new centers.
- FMLA/ADA Certified
- Experienced in worker’s compensation and OSHA reporting.
- Creating and monitoring performance review via HRIS platform.
- Auditing HR files for compliance.
Regional Human Resource Director
Senior Philanthropy of Newington
Newington, CT
05.2021 - 05.2023
- Overseeing the Human Resource Functions of 6 Facilities with 6 direct reports
- Responsible for advising the Director of Operations in any updates regarding Human Resource policies and laws
- Reviewing and updating the non-union handbooks
- Writing and updating policies and procedures
- Involved in implementation of new software
- Responsible for managing health insurance premiums for our Medicare enrolled employees
- Overseeing Health insurance system for all facilities
- Education of Human Resource Managers on new internal policies and procedures as well as education for CT/Federal laws
- Auditing to ensure compliance throughout our different systems
- -Payflex
- -Employee Navigator
- - ABCMS
- Full cycle Human Resources for our Newington Facility:
- - Recruitment
- -Background Checks
- -New hire paperwork
- -Termination
- -Attendance/Tardy tracking
- -Disciplinary procedure
- -Termination
- -Insurance Administration
- -OSHA Tracking and Reporting
- -FMLA
- - Personal file audits for compliance
- -I-9 Audits to ensure compliance
Human Resource Coordinator
Laurel Ridge Health Care Center (managed by Athena Health Care Systems)
Ridgefield, CT
09.2020 - 05.2021
- On Boarding of all new hires/ensure all new hire pre-employment verifications are completed
- Recruiting
- Employee relations
- HR file audits/I9 file audits
- Proficient in the use of the ABCMS system with State of CT
- Licensure verification
- ACA administration/Benefits Coordination/Health Insurance administration
- Track call outs and tardiness in accordance with the CT sick time law
- Ensure policies and procedures are being followed and update as needed
- Coordinate FMLA/ADA/Personal Leaves to qualifying employees in CT and MA
- Coordinate Worker’s Compensation with Comp carrier
- Supervision of reception desk
- Keeping HRIS system up to date
Human Resource Manager
Athena Home Health and Hospice
Farmington, CT
09.2017 - 09.2020
- On Boarding of all new hires/ensure all new hire pre-employment verifications are completed
- Post open positions on job board sites
- HR file audits/I9 file audits
- Proficient in the use of the ABCMS system with State of CT
- Maintain employee information in ADP and Kantime
- Licensure verification
- Writing/Updating Job Descriptions
- ACA administration/Benefits Coordination/Health Insurance administration
- Track call outs and tardiness in accordance with the CT sick time law
- Ensure policies and procedures are being followed and update as needed
- Coordinate FMLA to qualifying employees in CT and MA
- Coordinate Worker’s Compensation with Comp carrier
- Employee relations
HUMAN RESOURCES SPECIALIST
Athena Health Care Systems
Farmington, CT
03.2016 - 09.2017
- Human Resource Coordinator for the Home Health division
- Ensure pre-employment checks are completed
- New Hire Paperwork
- Audit all facilities to ensure licenses are up to date
- ACA compliance
- Answer general HR questions for all facilities
- Maintain an accurate listing of key department heads for all facilities
- Governing body letters for each facility as needed
- Monitor employee staff suggestion reports
- Take complaints from employees
- Update the job postings on company’s website
- Post open positions on Monster, Career Builder and Indeed
- Monitor Curaspan and All Scripts as needed
- Use ADP to ensure employee information is up to date
- Enter fingerprinting information in ABCMS system
- Make employee name badges
- Send out separation agreements when necessary
- Maintain Cooperate insurance spreadsheet
- Enter new employees into medical / dental insurance website
- Enter new employee into COBRA website, Prime Pay
- Special projects as needed
HUMAN RESOURCES / PAYROLL / SCHEDULING
Cassena Care at Norwalk
Norwalk, CT
05.2014 - 03.2016
- Ensure staffing levels are met for the building
- Replace call outs as necessary
- Approve / deny vacation requests
- Input PTO requests, sick time and missed punches in to SmartLinx Scheduling / Time and Attendance portion
- Process payroll for all Departments using SmartLinx Time and Attendance
- Scanning and uploading documents to employee files in SmartLinx
- Tracking and monitoring performance evaluations for all staff
- Tracks tardiness, absenteeism, late out punches, overtime and staff progress
- Work closely with ADNS, DNS, HR and Administrator regarding staffing needs, disciplinary progress and complaints received
- Keep updated FTE in order to bring in new staff when necessary
- Update the Nursing Par levels as necessary using the appropriate formula
- Process New Hire paperwork such as background checks and licensure checks
- Ensure all New Hire paperwork is completed including I9 as well as State and Federal Tax paperwork
- Scan and e-mail all New Hires / Terminations to Cooperate Office
- Verify that all licenses including Nurses, C.N.A., Administrator, PT/OT up to date using the State of CT website and collect hard copy of licenses
- Assist Employees with benefit issues by explaining their coverage, creating login to the carrier, requesting new cards and contacting our liaison at the benefit company to solve issues that cannot be taken care of in house
STAFFING AND SCHEDULING / Payroll
Northbridge Heath Care
Bridgeport, CT
09.2013 - 05.2014
- Ensure staffing levels are met for the building
- Replace call outs as necessary
- Approve / deny vacation requests
- Analyze the variance report for nursing staff weekly and submit findings to the administrator
- Process payroll for the Nursing Department using ADP System
- Input PTO time and missed punches into the ADP System
- Verify hours using the worked vs standard hours report
- Created and maintain spreadsheet which tracks tardiness, absenteeism, late out punches, overtime and staff progress
- Work closely with ADNS, DNS, HR and Administrator regarding staffing needs, disciplinary progress and complaints received
- Keep updated FTE in order to bring in new staff when necessary
- Responsible for ordering all nursing supplies and staying within the assigned budget
- Receive invoices, verify payment amount is correct according to order summary and codes invoices to proper department
- Keep nursing budget sheet accurate
QUALITY ASSURANCE / INTAKE / Hiring paperwork
Family Care Plus
Stratford, CT
05.2012 - 08.2013
- Ensure that customer is satisfied with the care from agency
- Resolve customer issues in timely manner
- Accomplish customer satisfaction by recruiting and placing proper caregiver in home
- Reviewing applications, conducting orientation and completing orientation paperwork
- Processing all new client intake paperwork
- Inside sales
- Answering telephone calls in a professional manner
- Liaison between outside sales representatives and office staff
- Ordering and tracking office supplies and marketing supplies
- Private investigations
- Special projects
STAFFING COORDINATOR
MILFORD HOSPITAL
Milford, CT
09.2010 - 05.2012
- Ensure ongoing compliance with employment laws (i.e
- FMLA, ADA, etc.)
- Develop policies and procedures to provide guidance to employees at all levels
- Participate in discussions concerning disciplinary actions and terminations
- Serve as primary interface with insurance carriers to provide updated employee status reports
- Process all payroll changes including promotions, benefit changes, transfers, terminations, etc
- Plan and coordinate benefit enrollments, as well as ongoing information seminars
- Handle all employee scheduling for CNAs to ensure ample coverage
- Schedule all medical/surgical units
- Ensure back-up coverage for CNAs and RNs to ensure adequate staffing for call-outs
- Process hospital-wide timesheets to facilitate payroll
- Help spearhead project initiatives including new procedures, new software systems, etc
- Plan and coordinate employee benefit enrollments working in collaboration with insurers
- Facilitate cross-functional teams to discuss changes in benefits, policies and procedures, providing guidance concerning human resources and staffing issues
STAFFING COORDINATOR
THE JEWISH HOME FOR THE AGED
, CT
06.2006 - 09.2010
- Developed monthly schedule for 150 CNAs and nurses
- Assigned CNAs to accompany residents on their doctors' appointments
- Coordinated sick time and vacation coverage
- Submitted time sheets for payroll processing
- Post job openings on career websites
- Review applications
- Call applicants to set up interviews and conduct initial interview
- Call applicants to offer job and set up pre-employment drug screening and physical
- Conduct orientation
- Received job applications, verified references and licenses
COBRA ADMINISTRATOR
JLT SERVICES
09.2000 - 06.2006
- Provided employees with information concerning COBRA coverage and performed employee billing for COBRA benefits
- Ensured compliance with all regulatory mandates
- Responded to employee questions concerning COBRA guidelines
Education
Masters - in Human Resource Management
Southern New Hampshire University
06.2020
Certification - in HUMAN RESOURCE MANAGEMENT
POST UNIVERSITY
Waterbury, CT12.2015
Bachelor of Science - in BUSINESS MANAGEMENT
POST UNIVERSITY
Waterbury, CT12.2010
Juris Masters - In Progress
Florida State University
Skills
- Strategy development
- Diversity and inclusion
- Training program management
- Performance reviews
- Human resources administration
- Workforce planning
- Recruitment strategies
- Employee relations
- Onboarding
- Training programs
- Records maintenance
- Internal communications
- Onboarding process
- Exit interviews
- Workers' compensation oversight
- Performance evaluation
- HR software proficiency
- HR policy development
- Benefits administration
- Payroll management
- Performance management
- Employment law expertise
- Background checks
- Regulatory compliance
- Compliance management
- Records management
- Employee morale building
References
Available upon request
Timeline
Director of Human Resources
Constitution Billing and Financial Services/Orthopedic Associates Surgery Center
05.2023 - Current
Regional Human Resource Director
Senior Philanthropy of Newington
05.2021 - 05.2023
Human Resource Coordinator
Laurel Ridge Health Care Center (managed by Athena Health Care Systems)
09.2020 - 05.2021
Human Resource Manager
Athena Home Health and Hospice
09.2017 - 09.2020
HUMAN RESOURCES SPECIALIST
Athena Health Care Systems
03.2016 - 09.2017
HUMAN RESOURCES / PAYROLL / SCHEDULING
Cassena Care at Norwalk
05.2014 - 03.2016
STAFFING AND SCHEDULING / Payroll
Northbridge Heath Care
09.2013 - 05.2014
QUALITY ASSURANCE / INTAKE / Hiring paperwork
Family Care Plus
05.2012 - 08.2013
STAFFING COORDINATOR
MILFORD HOSPITAL
09.2010 - 05.2012
STAFFING COORDINATOR
THE JEWISH HOME FOR THE AGED
06.2006 - 09.2010
COBRA ADMINISTRATOR
JLT SERVICES
09.2000 - 06.2006
Masters - in Human Resource Management
Southern New Hampshire University
Certification - in HUMAN RESOURCE MANAGEMENT
POST UNIVERSITY
Bachelor of Science - in BUSINESS MANAGEMENT
POST UNIVERSITY
Juris Masters - In Progress
Florida State University
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