Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Nicole Schroeter

Melbourne

Summary

  • Job seeker with a proven track record of meeting organizational needs through consistent and efficient practices. Demonstrates strong ability to perform under pressure and adapt to new challenges, enhancing brand reputation. Organized and motivated, with effective time management and organizational skills applicable in various environments. Actively pursuing entry-level roles to contribute to company success while developing professional capabilities.

Overview

19
19
years of professional experience

Work History

Cleaning Crew Supervisor

Bottom Line Cleaning LLC.
Titusville
08.2024 - Current
  • Supervised cleaning staff to ensure adherence to company standards.
  • Trained new team members on proper cleaning techniques and safety protocols.
  • Inspected completed work to maintain high quality and cleanliness standards.
  • Managed inventory of cleaning supplies and equipment for operational efficiency.
  • Communicated with clients to address concerns and ensure satisfaction with services.
  • Implemented effective strategies for maintaining a safe and organized workspace.
  • Monitored team morale and addressed any issues or concerns in a timely manner.
  • Identified areas needing improvement within the team's workflow process and developed strategies to address them accordingly.
  • Scheduled periodic deep cleans in order to maintain high hygiene levels throughout all locations supervised by the team.
  • Established goals for the overall performance of the cleaning crew team that aligned with company objectives.
  • Investigated complaints from customers regarding cleanliness issues and took corrective action as required.
  • Ensured adherence to health codes and regulations related to sanitation practices.
  • Trained new employees on the proper use of cleaning products and equipment, safety protocols, and other relevant policies.
  • Provided guidance on best practices for completing assigned tasks efficiently while maintaining quality standards.
  • Implemented cost-saving measures without compromising quality standards or customer satisfaction.
  • Resolved conflicts between team members in an effective manner while promoting a positive work environment.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Verified each completed room against standard plans to maintain consistency.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Delegated work to staff, setting priorities and goals.
  • Managed team of employees, daily progress reports and overall project planning.
  • Swept and damp-mopped private stairways and hallways.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Explained goals and expectations required of trainees.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Coordinated with vendors for ordering supplies as needed.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Head Cake Decorator

Publix Super Markets Inc
Indialantic
12.2006 - 11.2023
  • Decorated cakes using various techniques and styles for customer orders.
  • Collaborated with team members to design custom cake concepts and themes.
  • Prepared icing and fondant using standard recipes for consistent results.
  • Maintained cleanliness and organization of decorating stations and tools.
  • Assisted in training new decorators on techniques and safety practices.
  • Managed inventory of cake decorating supplies to ensure availability.
  • Communicated with customers to understand their preferences and requirements.
  • Followed food safety guidelines while preparing and decorating cakes.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Assembled, prepared, decorated, and frosted cakes for purchase.
  • Produced frostings and creams for cakes and other edibles.
  • Stocked shelves and ordered inventory when product stock became low.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Took custom orders from clients and provided accurate quotes.
  • Trained new bakers on decoration processes.
  • Ensured compliance with food safety regulations while preparing decorated cakes.
  • Collaborated with bakers to create unique flavor combinations for cakes.
  • Kept up-to-date with industry trends and innovations in cake design.
  • Developed strategies to increase sales of decorated cakes within the bakery.
  • Participated in events such as weddings, birthdays, anniversaries.
  • Organized and managed the daily operations of a cake decorating team.
  • Monitored staff performance to ensure efficient production of decorated cakes.
  • Created custom fondant figures, flowers, and other decorations for special orders.
  • Prepared detailed cost estimates for each individual cake design requested.
  • Maintained inventory of cake decorations, icing, and other supplies.
  • Troubleshot any problems that arose during the creation process of a cake.
  • Documented any issues with customer orders in order to ensure satisfaction.
  • Performed inventory and ordered more supplied and ingredients.
  • Conducted regular meetings with the decorating team to discuss progress.
  • Provided guidance and support when necessary during busy periods.
  • Assisted other decorators in specialized designs.
  • Developed creative designs for cakes based on customer specifications.
  • Used pastry bags and tips to pipe messages and decorative roses onto cakes.
  • Used photo cake software to create specialty birthday and anniversary cakes.
  • Applied creative techniques to design beautiful, memorable wedding cakes.
  • Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Finished baked goods with glazes, icings and other toppings.
  • Reviewed expiration dates on items and removed expired products from stock to maintain quality.
  • Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
  • Coordinated supplies, placed orders and managed stock on hand for bakery.
  • Set ovens to appropriate temperatures to pre-heat.
  • Cut and shaped dough for rolls, bread and various pastries.
  • Inspected all bakery products and removed any found to possess defects.
  • Measured and weighed ingredients to prepare dough for recipes.
  • Monitored color of baking items to raise or lower temperature or remove from oven.
  • Adapted measurements to meet quantity of bakery items being prepared.
  • Checked dough for proper consistency, adding more flour if needed.
  • Communicated effectively with customers to address concerns or complaints.
  • Supervised and trained new decorators on proper cake decoration techniques.
  • Ensured all cakes met quality standards prior to delivery or pickup.
  • Ordered additional supplies as needed to meet demand for decorated cakes.
  • Decorated cakes for special occasions, showers, birthdays and christenings.
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
  • Combined ingredients by hand and with electric mixing equipment.
  • Met with customers to discuss needed bakery items and take orders.
  • Created new recipes using available ingredients and for special occasions.
  • Mentored baking staff in proper techniques and bakery procedures.
  • Rolled and kneaded dough in preparation for cutting and shaping.

Education

High School Diploma -

Astronaut High School
Titusville, FL
05-1999

Skills

  • Workflow optimization
  • Client communication
  • Inventory management
  • Quality inspection
  • Team management
  • Employee training
  • Cost control
  • Conflict resolution
  • Safety compliance
  • Scheduling
  • Problem solving
  • Waste disposal
  • Service improvement
  • Sanitation procedures
  • Cleaning bathrooms
  • Quality assurance controls
  • Employee engagement
  • Chemical handling
  • Sanitation standards
  • Department coordination
  • Supply inventory management
  • Training and mentoring
  • Vacuuming and sweeping
  • Mopping and buffing floors
  • Customer relationship management
  • Washing windows
  • Vendor management
  • Document control
  • Ordering cleaning supplies
  • Guest relations
  • Quality assurance and control
  • Dusting furniture
  • Staff training and development
  • Team building
  • Cleaning practices
  • Safety training administration
  • Staff motivation
  • Housekeeping
  • Invoice processing
  • Performance improvements
  • Quality assurance
  • Window cleaning
  • Customer service-focused
  • Health and safety compliance
  • Task assignment
  • Staff scheduling
  • Budget administration
  • Cleaning techniques
  • Cost reduction strategies
  • Inventory control
  • Regulatory compliance
  • Team performance management

Affiliations

  • member of the 501st Star Wars Club which is a nonprofit club where members who dress in club approved Star Wars characters for birthdays, weddings, sick children and any other event we are requested to attend

Accomplishments

  • i received recognition at Publix for completing a four tier wedding in two hours because another store missed placed the order
  • our bakery sells increased on our decorators side by 20% when my team took over
  • 2020 was promoted to lead decorator and opened a new store

Timeline

Cleaning Crew Supervisor

Bottom Line Cleaning LLC.
08.2024 - Current

Head Cake Decorator

Publix Super Markets Inc
12.2006 - 11.2023

High School Diploma -

Astronaut High School

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Nicole Schroeter