Accomplished, methodical, detail-oriented problem-solver with an analytical and driven mindset, a history of meeting goals by using consistent, efficient, well-organized practices, exceptional interpersonal skills, and excellent time management. Skilled in working with a vast number of stakeholders at various levels while under pressure. Experienced in adapting to new situations and challenges in a fast-paced environment. Successful at managing multiple competing priorities, achieving deadlines, and delivering on-time and error-free products.
Overview
19
19
years of professional experience
Work History
Systems Analyst
Texas Education Agency • IT Services
03.2018 - 09.2019
Served as product owner and subject matter expert (SME) for Texas Student Data System (TSDS) components within an agile software development environment
Collaborated with requirements, testing, development, and support teams, to track tasks, and discuss complex issues via web conferences and meetings
Wrote, edited, proofed, and published a weekly newsletter relaying pertinent software updates and information.
SAS Programmer IV
Texas Education Agency | Performance Reporting
09.2012 - 03.2018
Developed, revised, and maintained complex SAS programs to manipulate data from multiple data sources
Planned, evaluated, and implemented SAS programs using SAS procedures, data steps, macros, and report writing to create data sets
Performed data validation for data used in state and federal accountability, school report cards, and academic performance reports
Uploaded reports and data to the web for public use and consumption ensuring 508 WCAG compliance
Responded to public information and data requests and ad-hoc inquiries.
SYSTEMS ANALYST III
Texas Education Agency | School Finance
08.2006 - 09.2012
Maintained code and files for the Foundation School Program (FSP) including complex SAS programs, libraries, related files, and documentation
Prepared fiscal notes analyzing the fiscal impact of legislation
Wrote, edited, proofed, and published the annual Student Attendance Accounting Handbook
Developed and delivered annual statewide training for student attendance accounting changes
Created SharePoint division’s SharePoint site for a centralized repository, document management, and team collaboration.
RESEARCH SPECIALIST III
Texas Education Agency | Perf.-Based Monitoring
10.2003 - 08.2006
Participated in annual design, development, implementation, and maintenance of performance indicators, methodologies, processes, programs, procedures, and reports used in tracking school district and charter school performance
Used SAS and Excel to collect, compile, analyze, and present data to aid decision-making and support project implementation
Conducted data validation, diagnostics, and quality control, by cross-examining data using test cases to confirm data results
Performed a variety of technical writing, including methodology documents, data documentation, processes and procedures, division manuals, special reports, presentation materials, and correspondence.
STAFF SERVICES OFFICER II
Texas Education Agency | Acct. And Data Quality
05.2002 - 10.2003
Participated in annual program planning, development, research, data processing, and training for changes and updates to compliance risk analysis products
Conducted data validation, diagnostics, and documentation
Wrote and edited methodology documents, special reports, presentation materials, and correspondence
Coordinated department personnel's human resource functions, maintaining accurate records, confidentiality, and compliance with government regulations.
ADMINISTRATIVE TECHNICIAN III
Texas Education Agency | Special Education
03.2001 - 05.2002
Provided technical support to internal and external stakeholders regarding special education rulemaking, legislative coordination, and policy decisions.
Initiated and created a side-by-side document aligning federal statutes, state statutes, and administrative rules for an easy one-stop reference.
Coordinated stakeholder meetings and served on inter-agency task forces related to special education.
Managed correspondence, reports, studies, forms, documents, and filing system, and completed other clerical tasks and special projects.
Education
B.S - Applied Learning And Development
The University of Texas
Skills
Data Entry, Extraction, Compilation, Manipulation, Analysis, and Reporting Maintaining Confidentiality
Solid Organizational Skills with Flexibility to Change and Streamline Processes
Compelling Written and Verbal Interpersonal Skills Exercising Tack, Diplomacy, and Discretion
Digital and Physical Records Management
Rapid Keyboarding and 10 Key Numerical Data Entry
Coordinate and Facilitate Efficient Meetings
Skilled with Calendar Maintenance to Align and Coordinate Team Schedules
Reading, Writing, Proofreading, and Editing Proficiency
Develop and Deliver Training
Advanced Word, Excel, and MS Office Suite Skills
Respond to Requests for Public Information and Data