Nicole Schuett
Gurnee
Summary
Dynamic Operations Team Manager at Jones Lang LaSalle, JLL, with a proven track record in enhancing operational efficiency and fostering team development. Skilled in training and mentoring, I led initiatives that improved customer satisfaction and streamlined processes, ensuring timely task completion while cultivating strong client relations and vendor partnerships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Team Manager
Jones Lang LaSalle, JLL
12.2013 - Current
- Assisted team in daily operations and workflow management.
- Supported implementation of process improvements for enhanced efficiency.
- Coordinated communication between departments to streamline operations.
- Learned operational procedures and safety protocols for team activities.
- Oversaw daily operations, ensuring timely completion of tasks while maintaining exceptional quality standards.
- Worked closely with senior leadership to define long-term operational strategies designed for scalable growth.
- Led a high-performing operations team, focusing on continuous improvement and employee development.
- Enhanced customer satisfaction through proactive issue resolution and consistent communication with stakeholders.
- Cultivated strong relationships with vendors, suppliers, and partners to ensure seamless coordination of business activities.
Education
Bachelor of Science - Art
North Central College
Naperville, IL06-2006
Skills
- Operational efficiency
- Training and mentoring
- Deadline management
- Staff development
- Customer service
- Team leadership
- Client relations
- Operations management
Certification
- Certified Facility Management Professional, IFMA, 1-3-2024
Timeline
Operations Team Manager
Jones Lang LaSalle, JLL
12.2013 - Current
Bachelor of Science - Art
North Central College
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