Nicole Schussler
Pittsburgh,PA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse, Perianesthesia
East Side Surgery Center
09.2022 - 01.2024
- Enhanced patient recovery by providing comprehensive post-anesthesia care and monitoring vital signs.
- Reduced complications by promptly identifying and addressing post-operative issues in PACU patients.
- Improved patient satisfaction through compassionate nursing care and effective communication with patients, families, and healthcare teams.
- Streamlined the discharge process for PACU patients, ensuring thorough education on home care instructions and follow-up appointments.
Nurse Case Manager Lead Analyst
Cigna
11.2019 - 06.2022
- Reduced hospital readmissions through proactive discharge planning and post-discharge follow-up with health plan members.
- Facilitated timely access to healthcare services for members by navigating insurance coverage and advocating on their behalf.
- Identified gaps in care or services for high-risk patients, initiating interventions to address needs proactively.
- Evaluated the effectiveness of case management interventions by tracking metrics related to member outcomes, cost savings, and quality of care improvements.
- Enhanced interdisciplinary team communication, ensuring timely and accurate updates on patient progress.
Urgent Care Registered Nurse
MedExpress
10.2018 - 12.2019
- Streamlined the triage process to prioritize urgent cases and allocate resources effectively for optimal patient outcomes.
- Improved patient satisfaction by providing compassionate and empathetic nursing care to individuals in need
- Ensured accurate documentation for each patient visit, maintaining thorough records of medical history, vital signs, and treatment outcomes
- Demonstrated adaptability in fast-paced settings by effectively managing multiple responsibilities concurrently while maintaining high standards of patient care.
Center Medical Specialist - RN
Grifols Biomat USA
11.2016 - 01.2019
- Responded to and managed adverse events during the donation process and provided medications and oxygen to resolve symptoms.
- Registered donors, collected histories and gathered vital signs.
- Achieved a high level of competence in operating specialized medical equipment and software, ensuring precise results and efficient processes.
- Supported quality improvement initiatives by actively participating in relevant training sessions and workshops on emerging healthcare trends or technology advancements.
Medical Surgical Registered Nurse
Forbes Hospital
05.2013 - 12.2014
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
- Improved patient satisfaction scores by consistently providing compassionate, empathetic, and culturally sensitive care.
- Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.
Education
Diploma In Nursing -
Citizens School of Nursing
Tarentum, PA06.2013
Skills
- Patient and Family Advocacy
- Team Coordination
- Strong Clinical Judgment
- Intravenous Therapy
- Care Planning
Certification
- BCLS/First Aid - Expires 10/2024
- Advanced Care Life Support (ACLS) - Expires 10/2024
- Pediatric Advanced Life Support (PALS) - Expires 10/2024
Timeline
Registered Nurse, Perianesthesia
East Side Surgery Center
09.2022 - 01.2024
Nurse Case Manager Lead Analyst
Cigna
11.2019 - 06.2022
Urgent Care Registered Nurse
MedExpress
10.2018 - 12.2019
Center Medical Specialist - RN
Grifols Biomat USA
11.2016 - 01.2019
Medical Surgical Registered Nurse
Forbes Hospital
05.2013 - 12.2014
Diploma In Nursing -
Citizens School of Nursing
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