Hi, I’m
Nicole Scott
Lakeway,TX
Summary
A talented leader with an analytical approach to planning and day-to-day problem-solving. Invested Social Worker dedicated to forming trusting relationships and advocating for the best interest of clients. Expertise in mental health with a strong desire to work with children. Compassionate professional offering more than 2 years of business experience and 1.5 years of social work experience serving elementary students, unhoused, and family populations. Highly motivated Social Worker with the ability to quickly adapt and make a difference. Passionate about developing and facilitating programs to support schools and students in need. Ready to join a top-notch team and be a key contributor.
Overview
19
years of professional experience
Work History
University of Texas at Arlington
Masters of Social Work Student
08.2022 - 12.2024
Job overview
- Currently enrolled in the Master of Social Work program with a 3.9 GPA.
- Completed 2023 internship with Bee Cave Recovery in Austin.
- Interviewed clients to assess needs and partnered with clinical staff to develop treatment plans and deliver services.
- Developed first outreach programs to provide clients with knowledge and skills.
- Facilitated support groups and individual sessions to reunite families.
- Developed program outcome evaluation plan and implemented providing Bee Cave Recovery data, analysis, and recommendations to support their objectives.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination and management duties.
- Assisted social workers and documented client progress using the Clinical Management Behavior Health software tool.
- Utilized evidence-based practices to provide effective interventions for clients.
- My goal is to complete the program in 2024 and join an agency to begin my practice.
Miraval Resort & Spa
Wellness Program Manager
06.2022 - Current
Job overview
- Hired to lead and assist the integrated well-being coordinators.
- Plan curriculum with over 75 daily activities spanning 30 specialists, schedule classes, and manage programming for one of the country’s top wellness resorts.
- Interact with providers and guests to ensure their unique experience is the best it can be.
- Motivated colleagues to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate solutions.
- Maximized performance by monitoring daily activities and mentoring team members.
Whitestone Elementary
Elementary School Volunteer
01.2022 - 12.2022
Job overview
- Volunteer to raise funds for special projects, develop and manage school events such as the fall festival, and participate in class activities such as weekly readings.
- A part of a team of 10 to work with local businesses and raise $45K to fund a new picnic area and playscapes.
- Encouraged and guided students struggling academically, delivering support and assistance.
- Planned and executed field trips and special events for students and teachers.
NICE
Senior Marketing Campaign Manager
02.2021 - 12.2021
Job overview
- Led several corporate brand campaigns featuring customer success stories to account-specific.
- Partnered with internal cross-functional teams such as the creative group, product marketing, and sales and external 3rd-party media vendors such as CRM Buyer placing ads, hosting “How-to” webinars, and conference activities, executive meetings, and Interactions Live 2022 with over 5K customers.
- Exceeded business goals: 30% + revenue growth, doubled the number of customers featured in a brand campaign, kicked off first-ever ABM program.
Self-employeed
Marketing Consultant
07.2018 - 12.2020
Job overview
- Hired by NI partners and local businesses to manage web content such as blogs, press releases, event presentations, customer case studies, and creative design challenges.
- Volunteers and wrote articles for community, Grand Living of Crystal Falls – Magazine & Events.
NI
Senior Manager, Brand and Demand Generation
06.2012 - 06.2018
Job overview
- Hired to develop a new strategy for the training programs, the second-largest budget compared to the website.
- Annually conducted research to discover best practices and developed program curriculum including working with a team of 12 engineers to create training materials for over 10K global customers.
- Build an audit content process and oversaw a team of five to periodically analyze effectiveness.
- Managed successful, large-scale customer events content with 275 unique sessions while facilitating a train-the-trainer program.
- Partnered with cross-functional internal and external teams, while managing the program budget.
- Built apps to support customers attending our events.
- Focused on continuous improvement, processes, and content based on solid research and analysis of comparable technology companies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
NXP
Global Strategic Program Manager
07.2005 - 05.2012
Job overview
- Managed product launches and contributed to acquisition and revenue growth over 12 consecutive quarters working with the largest business unit.
- Demonstrated unparalleled interpersonal skills by building strong and productive relationships with external and internal partners.
- Created the first-ever global design challenges for university engineers to compete.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures, and reports.
- Collaborated with business leadership to set priorities based on business needs, resource capacity, and risk exposure.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Participated in pilot tests and revised programs based on feedback and results.
Education
University of North TexasDenton, TX
BBA from Marketing
St. Edward’s UniversityAustin, TX
MBA from Management
University of Texas At ArlingtonArlington, TX
Masters of Social Work from Mental Health
12.2024
Skills
- Complex Problem-Solving
- Effective Communication
- Data Analysis
- Behavioral Counseling
- Service Planning
- Education Resources
- Program Development
- Crisis Intervention
- Treatment Planning
- Program Evaluation
Tools Technologies
- HubSpot
- Salesforce
- Google Analytics
- Cvent
- Crowd Compass Mobile
- Hootsuite
- Marketo
- Microsoft Office
- Adobe Analytics
Timeline
Masters of Social Work Student
University of Texas at Arlington
08.2022 - 12.2024
Wellness Program Manager
Miraval Resort & Spa
06.2022 - Current
Elementary School Volunteer
Whitestone Elementary
01.2022 - 12.2022
Senior Marketing Campaign Manager
NICE
02.2021 - 12.2021
Marketing Consultant
Self-employeed
07.2018 - 12.2020
Senior Manager, Brand and Demand Generation
NI
06.2012 - 06.2018
Global Strategic Program Manager
NXP
07.2005 - 05.2012
University of North Texas
BBA from Marketing
St. Edward’s University
MBA from Management
University of Texas At Arlington
Masters of Social Work from Mental Health
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