Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Nicole Sedeno-Matias

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

9
9
years of professional experience

Work History

Medical Assistant

Optum
09.2022 - Current
  • Sanitized, restocked, and organized 22 exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed an average of 25 patients per day to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

Medical Assistant

Western Medical Group
10.2020 - 09.2022
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications for ~40 patients per day.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Enhanced team communication by organizing bi-weekly staff meetings and sharing updates on patient care protocols.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Increased efficiency in office by implementing digital filing system for over 300+ patient records.
  • Facilitate prompt patient scheduling and rooming to support provider efficiency.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Kept medical supplies and office supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Medical Assistant

Confluence Health
08.2016 - 10.2020
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Improved clinical workflow with introduction of electronic health records system.
  • Conducted weekly inventory of supplies using facility cost reporting records.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

Education

Associate of Science -

Everest College
Everett
06-2014

High School Diploma -

Kamiak High School
Mukilteo
06-2007

Skills

  • Customer service
  • Efficient data input
  • Proficient: Word, Excel, Access, Power point Arriba supplies
  • CPR and AED
  • Upholding confidentiality standards
  • Documenting and Recording data
  • Adaptable
  • Inventory and supply management
  • Effective time management
  • Administrative and Office support
  • Thrives in high-pressure environments
  • Event Coordinating

Interests

  • Love for travel with 18 years of experience coordinating, booking and managing travel itineraries
  • Event planning: Oversee event logistics and organization of events
  • Participating in fundraising events to support local charities, schools, or community projects
  • Personal Development and Self-Improvement

Timeline

Medical Assistant

Optum
09.2022 - Current

Medical Assistant

Western Medical Group
10.2020 - 09.2022

Medical Assistant

Confluence Health
08.2016 - 10.2020

Associate of Science -

Everest College

High School Diploma -

Kamiak High School

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