Nicole Selders
Denver,CO
Summary
Senior business banking and branch leadership professional with a proven record of driving revenue growth, expanding portfolios, and structuring high-value lending solutions. Skilled at consultative sales, strategic negotiation, and building trusted relationships with business owners, executives, and team members. Passionate about helping businesses and branches achieve growth through tailored financial strategies, high-performing teams, and strategic partnerships.
Overview
13
13
years of professional experience
Work History
Assistant Vice President, Business Banking
KeyBank
02.2014 - Current
- Drove portfolio growth, revenue generation, and high-quality client engagement across commercial lending and merchant services.
- Delivered holistic financial solutions by collaborating with internal teams to meet complex business client needs.
- Built a high-performance culture through coaching, clear expectations, and operational excellence.
- Managed diverse business client portfolios, ensuring timely follow-up, cash flow support, and proactive relationship management.
- Strengthened long-term client relationships by providing consultative financial guidance.
- Expanded business through networking, referrals, prospecting, and market research.
- Analyzed market trends to identify growth opportunities and improve competitive positioning.
- Led training sessions for retail teams to enhance product knowledge, sales capability, and client engagement.
- Mentored new team members to support relationship management and operational excellence.
- Conducted comprehensive financial and cash-flow analyses to identify opportunities for business expansion, capital needs, cash flow needs, and risk mitigation.
- Facilitated smooth communication between clients and internal teams, maintaining trust and loyalty.
Assistant Vice President/Branch Manager
Academy Bank
07.2012 - 02.2014
- Mentored and developed branch staff, fostering continuous improvement, accountability, and professional growth.
- Analyzed branch performance metrics to inform decisions and implement strategies that exceeded revenue and performance targets.
- Developed high-performing teams through recruitment, training, coaching, and performance management.
- Drove deposit growth and market penetration through marketing campaigns and community outreach programs.
- Collaborated with senior leadership to develop innovative products and services aligned with local market needs.
- Managed key relationships with external partners to support business growth.
- Enhanced customer satisfaction by delivering personalized banking solutions and resolving issues promptly.
- Monitored market trends to identify new business opportunities.
- Implemented risk management strategies balancing risk and return on investments.
- Facilitated regular team meetings to review progress, address challenges, and celebrate successes.
- Spearheaded community engagement initiatives to strengthen local ties.
- Ensured compliance with internal controls, regulatory policies, and operational standards.
Education
Associate of Science -
Colorado State University
Fort Collins, COSkills
- Commercial Lending & Cash Flow Financing
- Merchant Services & Portfolio Expansion
- Revenue Growth & Consultative Sales
- Branch Leadership & Team Development
- Client Relationship Management
- Strategic Negotiation & Business Development
- Financial Analysis & Risk Mitigation
- Community Engagement & Marketing Strategy
- Cross-Functional Collaboration
Timeline
Assistant Vice President, Business Banking
KeyBank
02.2014 - Current
Assistant Vice President/Branch Manager
Academy Bank
07.2012 - 02.2014
Associate of Science -
Colorado State University