Summary
Overview
Work History
Education
Skills
Timeline
Nicole Self

Nicole Self

Elkhart,IN

Summary

Dynamic CMMS Coordinator at Carpenter Co. with a proven track record in software implementation and workflow optimization. Enhanced system performance through effective communication and relationship building, resulting in improved user adoption. Skilled in data analysis and project leadership, driving continuous improvement initiatives that elevated operational efficiency and user satisfaction.

Overview

26
26
years of professional experience

Work History

CMMS Coordinator

Carpenter Co.
11.2018 - Current
  • Assisted in maintaining CCMS documentation accuracy
  • Supported team with routine system updates
  • Coordinated CCMS user access and permissions
  • Facilitated communication between departments for CCMS-related inquiries
  • Monitored system performance to identify issues promptly
  • Organized CCMS training materials for new users
  • Executed data entry tasks with precision in CCMS system
  • Adapted quickly to evolving software features and functionalities
  • Assisted in the development of customized CCMS solutions to meet specific business needs and requirements.
  • Created detailed reports on CCMS usage patterns for management review and strategic decision-making purposes.
  • Facilitated timely communication among team members to ensure smooth project execution.
  • Enhanced CCMS utilization by implementing efficient workflows and processes.
  • Established and maintained strong working relationships with key stakeholders, both internally and externally to foster collaboration and information sharing about the CCMS system.
  • Organized training sessions for staff members on proper use of the CCMS system''s features and functionality.
  • Streamlined coordination efforts for improved project outcomes and client satisfaction.
  • Developed comprehensive training materials for new CCMS users, promoting system adoption and user proficiency.
  • Conducted regular audits of CCMS data, ensuring accuracy, consistency, and compliance with relevant regulations.
  • Oversaw user access controls within the CCMS environment to maintain confidentiality, integrity, and availability of sensitive information at all times.
  • Evaluated and recommended new features or enhancements for the CCMS platform based on user feedback, ensuring continuous improvements in functionality and usability.
  • Implemented best practices in CCMS management, resulting in higher productivity and better overall system performance.
  • Maintained a thorough understanding of industry trends affecting case management systems, staying ahead of emerging technologies that could potentially impact or improve current workflows.
  • Provided ongoing support for end-users by addressing technical issues, answering questions, and resolving problems related to the CCMS environment.
  • Leveraged expertise in multiple software platforms to enhance integration capabilities between the CCMS system and other applications used within the organization.
  • Collaborated with cross-functional teams to integrate CCMS into existing business operations effectively.
  • Analyzed data trends within the CCMS to identify areas for process improvement and increased efficiency.
  • Managed CCMS updates and maintenance, ensuring optimal performance and minimal downtime.
  • Represented company interests during vendor negotiations while working collaboratively with external partners to align CCMS software solutions with organizational objectives.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Managed computer operation scheduling, backup, storage and retrieval functions.

Lead Operator

Carpenter Co.
11.1999 - 11.2018
  • Operated machinery and equipment to ensure efficient production processes.
  • Trained and mentored junior operators in safety protocols and operational procedures.
  • Monitored production lines for quality assurance and adherence to standards.
  • Implemented process improvements that enhanced workflow efficiency.
  • Operated and monitored production machinery to ensure optimal performance and quality standards.
  • Trained new operators on equipment usage, safety procedures, and production protocols.
  • Conducted regular maintenance checks on machinery to minimize downtime and enhance productivity.
  • Maintained accurate records of production metrics and reported discrepancies to management for review.
  • Streamlined workflow processes to improve efficiency in manufacturing operations across shifts.
  • Assisted in the development of training materials for continuous operator skill enhancement.

Education

Diploma -

Elkhart Central High Scool, Elkhart, IN

General Studies -

Ivy Tech Community College of Indiana, Elkhart, IN

Skills

  • Software implementation
  • User acceptance testing
  • Business analysis
  • Incident management
  • Workflow optimization
  • Documentation management
  • Service level agreements
  • Effective communication
  • Customer support
  • Interpersonal and written communication
  • Technical support
  • System administration
  • Data backup maintenance
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Team building
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Business process improvement
  • Project leadership
  • Goal setting
  • Professionalism
  • Continuous improvement
  • Adaptability
  • Written communication
  • Quality assurance
  • User support
  • Project planning
  • Budget control
  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Office management
  • Database entry
  • Scheduling and calendar management
  • Excel spreadsheets
  • Appointment scheduling
  • Verbal communication
  • Records management
  • Calendar management
  • Documentation and reporting
  • Meticulous attention to detail
  • Microsoft PowerPoint
  • Spreadsheets
  • Prioritization
  • Client relations
  • Meeting arrangements
  • Coordination

Timeline

CMMS Coordinator - Carpenter Co.
11.2018 - Current
Lead Operator - Carpenter Co.
11.1999 - 11.2018
Elkhart Central High Scool - Diploma,
Ivy Tech Community College of Indiana - General Studies,

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