Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Sepulveda

Nicole Sepulveda

Carlsbad,CA

Summary

Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Overview

12
12
years of professional experience

Work History

Account Manager

ISO Central, LLC.
Albany, NY
04.2015 - 08.2024
  • Independently managed and maintained relationships with existing clients to ensure customer satisfaction.
  • Strategically worked on marketing campaigns in search of potential prospects.
  • Conducted market research and analysis to identify new opportunities for business growth.
  • Responded promptly to customer inquiries regarding products and services offered by the company.
  • Managed lead distribution for our sales offices.
  • Delegated multiple schedules and appointments for our sales team.
  • Prepared weekly progress reports on account status including sales pipeline updates and forecast projections.
  • Ensured that all customer requirements were met in a timely manner while maintaining high quality standards.
  • Managed sales funnel effectively and forecasted requirements across multiple industry accounts.
  • Used CRM database to track referral and appointment data.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Developed and implemented strategies to increase sales.

Franchise Sales Coordinator

ECOMAIDS, LLC.
Providence, RI
03.2012 - 04.2015
  • Developed and implemented franchise sales strategies to meet business objectives.
  • Coordinated all aspects of the franchise sales process, from initial contact through contract signing.
  • Collaborated with legal counsel to ensure compliance with all applicable laws and regulations.
  • Negotiated terms of sale and contracts with new franchisees.
  • Monitored industry trends and competitor activities related to franchising.
  • Maintained accurate records of all contacts with prospects, customers, vendors.
  • Built rapport and trust with potential franchisees by listening to concerns and developing custom business solutions.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

Education

Some College (No Degree) - Paralegal Studies

Boston University
Boston, MA

Accounting and Finance

Three Rivers Community College
Norwich, CT

Sales and Marketing Education

Three Rivers Community College
Norwich, CT

Certified Personal Trainer

National Academy of Sports Medicine

Certified Nutritionist

National Academy of Sports Medicine

Skills

  • Relationship Management
  • Outstanding communication
  • Goal Setting and Achievement
  • Training development
  • Pipeline Management
  • CRM proficiency
  • Product and service knowledge
  • Strategic account development
  • Customer Service
  • Reliability
  • Account Management
  • Strategic Planning
  • Analytical Thinking
  • Organizational Skills
  • Client Base Retention
  • Time management abilities
  • Rapport and relationship building
  • Multitasking

Timeline

Account Manager

ISO Central, LLC.
04.2015 - 08.2024

Franchise Sales Coordinator

ECOMAIDS, LLC.
03.2012 - 04.2015

Some College (No Degree) - Paralegal Studies

Boston University

Accounting and Finance

Three Rivers Community College

Sales and Marketing Education

Three Rivers Community College

Certified Personal Trainer

National Academy of Sports Medicine

Certified Nutritionist

National Academy of Sports Medicine

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Nicole Sepulveda