Nicole S. E. Smith
AdventHealth
Daytona Beach,FL
20
years of professional experience
Compassionate and detail-oriented Registered Nurse with over 2 years of experience providing high-quality care in fast-paced hospital settings. Skilled in advanced patient assessment, interdisciplinary collaboration, and acute care. Known for maintaining a 98% patient satisfaction rate and reducing medication errors by 15% through meticulous oversight."
Work History
Registered Nurse
2 Years 6 Months- Delivered comprehensive patient care, assessing individual needs and implementing tailored treatment plans.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline communication processes.
- Educated patients and families on health management, promoting self-care strategies and adherence to treatment protocols.
- Mentored junior nurses, providing guidance on best practices and fostering professional development within the team.
- Administered medications accurately, monitoring for side effects and adjusting treatments as necessary to optimize care.
- Managed critical patient situations, utilizing advanced clinical judgment to ensure timely interventions and safety standards.
- Implemented quality improvement initiatives, enhancing nursing practices and contributing to overall departmental efficiency.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
Advanced Nurse Technician
4 MonthsPatient Care Technician/ Unit Clerk
5 Years- Patient care, vital signs, EKG, heart monitor, help to transport patients to different procedures, help with post mortem care, answer patients call lights, entering doctors orders, printing surgical and other procedure packets, communicating with nurses and CNAs, calling medical alert in emergency situations, help charge nurse in making nurses schedules for the day, making incoming patients charts, updating patients charts, printing the shift census, answering and making phone calls.
Certified Nursing Assistant (CNA)
10 Months- Patient care, giving patients bath/bed baths, helping my patient with ambulation, helping with feeding, and preparing patients meals.
Guest Services Agent/ Night Auditor
1 Year 9 Months- Providing great customer service, checking and checking out guests, providing information to guests, making and providing room keys to guests, printing night audits, and making and answering phone calls.
Customer Service Representative (United Healthcare Insurance)
3 Years 4 Months- Assisting United Healthcare Insurance members, receiving phone calls, providing excellent customer service, and adding or making changes to members' insurance.
Education
Caribbean Examination Council - Office Administration, English A, Human and Social Biology Social Studies, Principles of Business
CXC
Data Entry Certificate
Associate of Science - Nursing
Associate of Arts
Completed
License Certified Nursing Assistant - CNA
Skills
Registered Nurse License
CPR (American Heart Association) Certified
Mental Health First Aid Certified
Data Entry Certified
Timeline
Advanced Nurse Technician
Adventhealth, Daytona Beach
01.2024 - 05.2024Read More
Registered Nurse
AdventHealth
01.2024 - CurrentRead More
Patient Care Technician/ Unit Clerk
Halifax Health Hospital, Daytona Beach
08.2018 - 08.2023Read More
Certified Nursing Assistant (CNA)
Plan Life Care, Daytona Beach
05.2018 - 03.2019Read More
Guest Services Agent/ Night Auditor
Hilton Garden Inn Daytona Beach Oceanfront
07.2016 - 04.2018Read More
Customer Service Representative (United Healthcare Insurance)
E-services Group Int'l, Montego Bay, Jamaica
10.2006 - 02.2010Read More
Halifax Academy for Caregivers
License Certified Nursing Assistant from CNA
Read More
Daytona College
Associate of Science from Nursing
Read More
Montego Bay Information Technology Training Centre Heart Trust
Data Entry Certificate
Read More
Learners Centre Courses Achieved
Caribbean Examination Council from Office Administration, English A, Human and Social Biology Social Studies, Principles of Business
Read More
Daytona State College
Associate of Arts
Read More