Nicole McDuel
Summary
A highly motivated HR Generalist seeking a full time opportunity in a professional environment where my skills, professionalism, and outstanding work ethics are valued and can benefit the organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Generalist (Payroll Specialist)
Eye Consultants of Atlanta
05.2022 - Current
- Works independently under the direction of HR Director and CFSO, escalating when necessary
- Administer compensation and benefit plans
- Assist in talent acquisition by posting, refreshing, and boosting new jobs
- Conduct interviews and follow ups when needed
- Initiate employee onboarding and accuracy of digital personnel file
- Provide support to employees in various HR-related topics such as leave of absence, FMLA, and compensation and resolve any issues that may arise
- Responsible for releasing verification of employment for past or current employees
- Assist managers and employees with 90-day and yearly annual performance reviews
- Utilize the company's HR platform to manage recruitment, benefits, time cards, PTO, onboarding, and terminations
- Conducted exit interviews
- Create SOP's to provide managers and departments of new HR processes
- Maintain employee files and records in electronic and paper form
- Maintain an open door policy for all employee-related questions and concerns
- Work with CFSO to process monthly, semi-monthly, quarterly, and annual payroll
- Process payroll for live checks (delivered and printed in house) and direct deposits upon request
- Provides reports to management on timecard errors and critical alerts to ensure accuracy of each payroll
- Maintain, record, and process all bonus structures including performance, anniversary, and referrals
- Implements, maintains, and reviews payroll updates including salaries, benefits, garnishments, taxes and other deduction and earnings
- Ensures accuracy of payroll processing by providing CFSO with preview and post preview reports and creating a comparative analysis for each pay period
- Ensure confidentiality of all personnel files, office, and employment records
- Provide administrative support with new employee onboarding
- Assist team with new hire training course enrollments
- Maintains accurate and up to date human resource files and documentation
- Compile and update employee records
- Provide clerical and administrative support to Human Resources executives.
HR Specialist II
Southern Company (Georgia Power)
09.2019 - 05.2022
- Ensure confidentiality of all personnel files, office, and employment records
- Provide administrative support with new employee onboarding
- Assist team with new hire training course enrollments
- Maintains accurate and up to date human resource files and documentation
- Compile and update employee records. Provide clerical and administrative support to Human Resources executives
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members
- Resolved employee complaints and grievances successfully through mediation and collaboration
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices
Accounts Receivables Specialist
Vertical Communications
03.2017 - 09.2019
- Worked closely with the CPA to process, verify and post incoming payments
- Implicated excel and other software tools to ensure books were balanced
- Securing revenue by reviewing and posting receipts
- Maintained excellent organizational and problem-solving skills ensure a streamlined and efficient billing system
- Prepared and mailed invoices to customers, processed payments, and documented account updates
- Monitored accounts to verify compliance with payment terms and schedules
- Negotiated payment arrangements with customers to establish timely receipt of payments
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts
Client Advisor
Louis Vuitton LVMH
01.2015 - 03.2017
- Learned and mastered extensive knowledge of Louis Vuitton merchandise
- Responsible for managing new and existing client relationships while formulating and implementing advice
- Completed new orders and answered questions regarding existing orders, shipping, and store inquiries
- Answered incoming calls, made outgoing calls and emails for follow ups
- Achieved individual and team objectives to increase personal sales goals
- Strengthened client relationships through regular communication and proactive follow-up on inquiries
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns
Education
Bachelor's in Business Administration -
Savannah State University
Savannah, GA05.2015
Skills
- HR policies and procedures
- Onboarding and Orientation
- Benefits Administration
- Talent Acquisition
- Payroll Administration
Certification
Professional in Human Resources, Human Resource Certification Institute, 04/01/22, https://www.hrci.org/certifications/individual-certifications/phr
Personal Information
Title: Human Resources Generalist
Software
- Applicant Tracking Software (ATS): Indeed, Hire-On
- Payroll systems: Paycom, UKG, ADP, Workday
Timeline
HR Generalist (Payroll Specialist)
Eye Consultants of Atlanta
05.2022 - Current
HR Specialist II
Southern Company (Georgia Power)
09.2019 - 05.2022
Accounts Receivables Specialist
Vertical Communications
03.2017 - 09.2019
Client Advisor
Louis Vuitton LVMH
01.2015 - 03.2017
Bachelor's in Business Administration -
Savannah State University