Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Shemroske

Buffalo Grove,IL

Summary

As a seasoned professional with prior retail experience, I am excited to bring my unique skills to the Crate and Barrel. In a previous role, I honed my customer service abilities, learning the importance of creating a welcoming and informative shopping environment. This experience taught me how to effectively engage with customers, understand their needs, and provide tailored solutions, skills that are invaluable in any industry.

My time in retail not only enhanced my communication and problem-solving skills but also instilled a strong sense of teamwork and collaboration. These attributes have translated seamlessly into my subsequent career paths, enabling me to excel in fast-paced, customer-focused environments across various sectors. I am eager to leverage my background to contribute to the Crate and Barrel brand's reputation for exceptional service while helping customers find the ideal pieces to elevate their homes.

Overview

32
32
years of professional experience

Work History

Head of School

Sauganash Montessori School
07.2022 - Current
  • Developed a positive school culture by fostering strong relationships among faculty, staff, students, and parents.
  • Established effective communication channels between administration, faculty, staff, parents, and students.

Head of School

Guidepost Montessori School
06.2018 - 06.2022

Montessori Teacher/Assistant Director

Village Green Montessori School
06.2003 - 06.2018

Sales Associate

GAP
06.1992 - 01.2002
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Early Childhood Education

William Rainey Harper College
Palatine, IL

Montessori Teacher Certification (early Childhood) - Montessori Teacher Education

Midwest Montessori Teacher Training Center
Evanston, IL
06.1986

Skills

  • Interpersonal Skills
  • Relationship Building
  • Effective Communication
  • Team Collaboration
  • Excellent Communication
  • Growth in School community
  • Maintaining existing families
  • Outreach and increasing enrollment

Timeline

Head of School

Sauganash Montessori School
07.2022 - Current

Head of School

Guidepost Montessori School
06.2018 - 06.2022

Montessori Teacher/Assistant Director

Village Green Montessori School
06.2003 - 06.2018

Sales Associate

GAP
06.1992 - 01.2002

Early Childhood Education

William Rainey Harper College

Montessori Teacher Certification (early Childhood) - Montessori Teacher Education

Midwest Montessori Teacher Training Center
Nicole Shemroske