Nicole Sherman

People Operations Administrator (July 2022 - April 2024)

• Utilize workforce analytics to understand the organization's talent health, spot trends, and identify critical focus areas.
• Draft and present Engagement Survey result data to senior management and the company.
• Support the 360 performance review process: manager calibrations, training sessions, compensation planning, and oversee general performance queries for the S&M Teams.
• Lead the development and implementation of Unbabel's Career Pathing process.
• Oversee US immigration processes in collaboration with business leaders and immigration lawyers.
• Assist in the development and implementation of human resource policies on a global scale and for the US Team.
• Ensure adherence to local, state, and federal employment laws and regulations. Advocate for and implement HR best practices throughout the organization.
• Work closely with Legal to address and resolve US employee/labor relations issues.
• Stay up-to-date on emerging people and workforce trends.
• Manage employee onboarding and offboarding experience.
• Plan and facilitate US Hub events and office management.
• Maintain US benefits— including Open Enrollment, COBRA, and FSA.
• Collaborate with Finance on employee payroll cycle operations.
• Facilitate 401(k) plan operations with provider.

• Recruited, hired, and onboarded over 70 Graduate associates in an extensive “Cultural Immersion” training associated with core company values.
• Facilitated on-property employee events to increase engagement, productivity, and employee retention.
• Implemented Graduate HR policies— including employee benefits, risk management, referral programs, sign-on bonuses, and employee incentive pay programs.
• Assisted regional manager in facilitating corrective actions.
• Utilize ADP software for: hiring, I-9 verifications, payroll and timecard processing.

• Oversaw all leasing for the 758 bed property— including weekly reporting to Director of Leasing, VP of Marketing, and COO.
• Oversaw financial accounts of tenants, delinquency reporting, and resident disputes.
• Hired, trained, and guided leasing consultant staff and Leasing & Marketing Manager.
• Facilitated leasing events and tenant events.