Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Shifflett

Baltimore,MD

Summary

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Lead Sales Associate

Dollar General Market
04.2022 - Current
  • Trained, coached and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in company system.
  • Reported sales data to upper management for review.
  • Led sales team to exceed quarterly sales goals.
  • Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
  • Managed efficient cash register operations.

Sales Associate

Burlington
06.2007 - 01.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Achieved perfect attendance and on-time record.
  • Loaded and unloaded merchandise using ladder and pallet jack.

Secretary

T&B Customs
03.2004 - 05.2005
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Completed accurate daily report documents, memos and invoices.

Education

High School Diploma -

Purnell Swett High School
Pembroke, NC
06.2006

Skills

  • Opening and Closing Procedures
  • Meeting and Exceeding Sales Goals
  • Team Leadership
  • Inventory Oversight
  • Shipping and Receiving
  • Cash Flow Management
  • Account Management
  • Inventory and Stocking
  • Positive Customer Engagement
  • Returns and Exchanges
  • Strong Communication and Interpersonal Skills

Timeline

Lead Sales Associate

Dollar General Market
04.2022 - Current

Sales Associate

Burlington
06.2007 - 01.2009

Secretary

T&B Customs
03.2004 - 05.2005

High School Diploma -

Purnell Swett High School

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Nicole Shifflett