Nicole Shirkey
Andale,KS
Summary
Dynamic Account Manager with a proven track record at IMA, Inc., excelling in client relations and commercial lines insurance. Skilled in negotiating terms and managing a diverse portfolio, I foster strong partnerships while delivering exceptional customer service. Proficient in Microsoft Excel, I effectively analyze data to drive business success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager
IMA, Inc.
08.2018 - Current
- Built and nurtured strong relationships with clients and Underwriters.
- Service, renewing, and marketing new and renewal business.
- Analyze and prepare exposure comparisons, premium comparisons & proposals.
- Communicate with clients, underwriters, brokers & others.
- Support Producers in working with clients & obtaining underwriting information.
- Negotiate terms and conditions.
- Process Certificates of Insurance & Endorsements.
- Lead the Emerging Markets book of business specializing in Oil & Gas.
- Fulfilled the role of Account Specialist, Account Manager and Account Executive.
- Train new team members.
Leasing Agent/Rental Property Maintenance Manager
API, Inc.
07.2017 - 06.2018
- Market available properties.
- Maintain current and accurate leasing data.
- Create lease agreement and assist with all move-in and move-out paper work as well as collect deposits and/or fees associated with moving in.
- Accomplish financial objectives by collecting rent, approving necessary maintenance requests and monitor all expenses.
- Maintain property by investigating and resolving resident complaints, enforcing rules of lease agreement, inspect vacant properties.
- Manage maintenance team to ensure properties are well kept.
- Provide outstanding customer service for tenants.
- Contact tenants that are delinquent and collect rent.
- Attend court a when tenant was going through eviction process.
- Perform eviction.
- Project manage properties that are having issues; e.g. homes in disrepair that are in need of major construction-contact all vendors to obtain bids, work with vendors overseeing work, keep vendor accountable for time involved as well as costs.
Accounts Payable Clerk
API, Inc.
06.2016 - 07.2017
- Analyze all utility and vendor invoices for API along with 18 additional LLC’s
- Support Accounting Department
- Enter all invoices for all companies into (Sage) system.
- Obtain approval to pay invoices from owner(s).
- Update all vendor information in computer database. (Sage)
- Process all vendor checks, obtain signature(s) and mail out all checks every Friday. Reconcile vendor statements.
- Work with vendors.
- Cover other positions when away.
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Commercial Lines Insurance Professional
- Bookkeeping / Recordkeeping
- Technology - Microsoft Word, Excel, Access, Outlook, and Applied EPIC
Certification
- AINS
- ERIS
Timeline
Account Manager
IMA, Inc.
08.2018 - Current
Leasing Agent/Rental Property Maintenance Manager
API, Inc.
07.2017 - 06.2018
Accounts Payable Clerk
API, Inc.
06.2016 - 07.2017
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