Summary
Overview
Work History
Education
Skills
References
Timeline
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Nicole Shoemaker

Racine,WI

Summary

Dynamic sales professional with extensive experience at Justice For Girls, excelling in customer service and inventory control. Proven ability to enhance team performance through effective training and collaboration, resulting in significant revenue growth. ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Skilled in cash handling and adept at building strong customer relationships, ensuring satisfaction and loyalty.

Overview

10
10
years of professional experience

Work History

Team Member

McDonald's
Rockford, MI
11.2018 - 08.2020
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Collaborated with team members to achieve daily goals.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Assisted customers with product selection and ordering process.
  • Participated in training sessions for new employees when needed.
  • Monitored expiration dates on food items for freshness assurance.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Built and maintained working relationships with peers and upper management.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Trained new team members using approved training materials and information.
  • Rotated through series of different stations based on team needs.
  • Worked hard to learn required tasks quickly to maximize performance.

Sales Associate

Walmart
Taylorsville, NC
03.2012 - 06.2015
  • Provided accurate product, pricing, and service information to enhance customer experience.
  • Organized stockroom shelves by size, color, and style for efficient inventory management.
  • Restocked shelves to maintain optimal inventory levels and minimize stockouts.
  • Conducted regular inventories to monitor stock levels and identify discrepancies.
  • Maintained cleanliness of store environment, including floors, windows, and displays.
  • Performed cashier duties, processing payments, issuing receipts, and providing change.
  • Assisted customers with product selection, sizing, and styling to meet individual needs.
  • Developed promotional strategies that increased sales volume and customer engagement.

Sales Associate Manager

Justice For Girls
Walker, MI
09.2010 - 05.2011
  • Conducted weekly training sessions for new sales associates to enhance product knowledge.
  • Monitored team performance daily, providing constructive feedback for improvement.
  • Maintained accurate sales transaction records using POS system.
  • Managed inventory levels by tracking stock movement and placing orders as needed.
  • Assisted in planning store events such as holiday celebrations and promotional days.
  • Developed and implemented sales strategies that increased revenue significantly.
  • Resolved customer complaints efficiently, ensuring high levels of satisfaction.
  • Collaborated with marketing team to design campaigns that boosted brand awareness.

Education

GED -

Gateway Technical College
Racine
04-2024

Skills

  • Cash handling and money management
  • Inventory control
  • Customer service excellence
  • Point of sale operations
  • Product expertise
  • Safety compliance
  • Time management skills
  • Effective communication strategies
  • Problem solving techniques
  • Decision-making abilities
  • Conflict resolution skills
  • Team collaboration and teamwork
  • Attention to detail
  • Goal setting and achievement strategies
  • Workflow optimization practices
  • Dependability and reliability traits
  • Adaptability and flexibility skills
  • Relationship building techniques

References

References available upon request.

Timeline

Team Member

McDonald's
11.2018 - 08.2020

Sales Associate

Walmart
03.2012 - 06.2015

Sales Associate Manager

Justice For Girls
09.2010 - 05.2011

GED -

Gateway Technical College

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Nicole Shoemaker