Nicole Sicking
Dallas/ Ft. Worth,TX
Summary
Goal-driven Analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Over 21 years of experience in the Healthcare industry. Registered Nurse professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Compassionate and dedicated to maintaining highest standards of nursing practices and policies. Excellent leader, mentor and recruiter, supporting staff and local community. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial role.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Litigation Management Analyst
Litigation Management Inc.
02.2024 - Current
- Reviewed and analyzed legal documents such as pleadings, discovery requests, motions, and responses.
- Conducted factual research in order to identify potential witnesses and evidence for litigation matters.
- Maintained an organized system of files including hard copies and electronic versions of all documents associated with each case.
- Obtained, reviewed and summarized medical records at direction of trial attorneys, consulting outside experts and arranging for medical examinations when relevant to cases.
RN Case Manager
Solaris Hospice
03.2023 - Current
- Developed individualized care plans for hospice patients based on their specific needs.
- Provided education and support to family members of hospice patients regarding end-of-life care.
- Coordinated with physicians, nurses, social workers, therapists, and other healthcare providers to ensure quality patient care.
- Ensured that all documentation was completed accurately and timely according to agency guidelines.
- Participated in interdisciplinary team meetings to discuss patient progress, plan of care changes, or discharge planning.
Payroll Coordinator
Abode Healthcare/BrightSpring
11.2020 - 02.2022
- Processed weekly payroll for over 500 employees; ensuring accuracy and compliance with federal, state, and local regulations.
- Analyzed employee time records to determine eligibility for overtime pay according to company policies.
- Assisted with the preparation of biweekly payroll reports for management review.
- Resolved discrepancies between employee wages and tax withholding amounts reported on W-2s.
Real Estate Business Co-Owner
5 AM Properties LLC
10.2016 - Current
- Maintained accurate records of tenant payments and documented any discrepancies or late fees.
- Performed regular maintenance tasks such as painting, plumbing repairs, and general upkeep.
- Reviewed monthly financial statements to track income and expenses related to rental property management.
- Conducted background checks on prospective tenants prior to approving applications.
Director of Quality Improvement
Denton Regional Medical Center
Denton, TX
07.2013 - 03.2015
- Managed the implementation of process improvements, utilizing Lean Six Sigma methodology and RCA.
- Developed and implemented quality improvement plans and education to meet organizational objectives.
- Conducted regular audits of medical records to identify opportunities for improvement in patient care.
RN Administration and Staff Nurse
Medical Center Arlington
Arlington, TX
10.2005 - 07.2013
- Assessed patient health and developed individualized care plans accordingly.
- Performed physical examinations and assessments of patients' medical histories.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Education
Masters of Arts in Organizational Management- Healthcare Management -
Dallas Baptist University
05-2007
Bachelor of Science in Nursing -
New Mexico State University
05-2003
Skills
- Documentation And Reporting
- Data Processing
- Project Management
- Report Preparation
- Data Research And Validation
- Data Integrity Assurance
- Evidence-Based Decision Making
- Team Collaboration And Leadership
- Ms Excel
- Finance
- Budget Forecasting
- Continuous Improvement
- Business Operations Analysis
- Strategic Planning
- Compliance Analysis
- Bookkeeping
- Contract Analysis
- Relaying Complex Information
- Account Reconciliation
- Process Improvements
Certification
- RN Texas Compact License #695084 Expires 05/2024
References
References available upon request.
Timeline
Litigation Management Analyst
Litigation Management Inc.
02.2024 - Current
RN Case Manager
Solaris Hospice
03.2023 - Current
Payroll Coordinator
Abode Healthcare/BrightSpring
11.2020 - 02.2022
Real Estate Business Co-Owner
5 AM Properties LLC
10.2016 - Current
Director of Quality Improvement
Denton Regional Medical Center
07.2013 - 03.2015
RN Administration and Staff Nurse
Medical Center Arlington
10.2005 - 07.2013
Masters of Arts in Organizational Management- Healthcare Management -
Dallas Baptist University
Bachelor of Science in Nursing -
New Mexico State University
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