Nicole Sielagoski
Spotsylvania,VA
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Observant stylist skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hairstylist
Savvy Gallery And Day Spa
05.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Recorded notes for future reference about customer preferences and services delivered.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
Self Employed
Hairstylists
09.2021 - 10.2022
- Taking care of guests needs and wants, and making sure my area is clean and tidy
- Worked effectively in fast-paced environments.
- Making sure my clients are comfortable and happy with their service/ services
- Managing my books, booking appointments, product orders, product management, etc.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Master Stylist
Salon Voss
05.2017 - 09.2021
- Master Stylist for 4+ years
- Since working at Salon Voss I have received certifications in Tape-in hair extensions, Brazilian Blowouts, and Balayage and Blonding Specialist
- Being a Master Stylist I've been able to help many clients with there needs and achieving their wants, such as various hair styles, and color corrections
- During closing hours I help clean shop such as steam mop, and clean and fold towels
- Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
- I maintain a positive, and professional attitude on and off the clock.
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
Stylist/Receptionist
Outlooks for hair
12.2015 - 05.2017
- After finishing cosmetology school, I started as an assistant helping out the other stylists and taking in walk in clients, trying to learn more on my career as a hair stylist
- And i helped the front desk when ever the business became busy and needed a helping hand maintaining phone calls, clients checking out , and clients checking in
- Then moved to the Frederickburg location and successfully managed the store until a new manager came in, then showed her the process of the store and how everything was run to make it an easy transition for them.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
Sales Associate
Cellular Plus
12.2013 - 04.2014
- Was a sales associate, and helped many customers with many different questions, and requests with their devices
- Helped out with the sales and getting their quota each month by achieving there top sales
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Salmon High School
Certification - Hair Design
Paul Mitchell The School-Woodbridge
Woodbridge, VA11.2015
Skills
- Hair Styling
- Retail Sales
- Appointment Scheduling
- Upselling
- Sales
- Customer service
- Serving Experience
- Cash Handling
- Cleaning Experience
- Childcare
- Client consultation
- Makeup Application
- Time Management
- Assistant Manager Experience
- Merchandising
- Quick Learner
- Hair styling techniques
- Social Media Promotion
Certification
- Cosmetology, 01/01/16, 2018
- Brazilian Blowout, 05/01/17, Present
- Tape-in Extensions, 06/01/17, Present, Can use any brand of tape-in hair extensions.
Relocation
Fredericksburg, VA
Assessments
- Basic attention to detail, Completed, 05/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
- Problem solving, Completed, 12/01/20, Measures a candidate's ability to analyze relevant information when solving problems
- Patient-focused care, Familiar, 05/01/21, Addressing concerns and using sensitivity when responding to needs and feelings of patients
- Administrative assistant/receptionist, Familiar, 07/01/21, Using basic scheduling and organizational skills in an office setting
- Customer service, Proficient, 12/01/20, Identifying and resolving common customer issues
Timeline
Hairstylist
Savvy Gallery And Day Spa
05.2022 - Current
Self Employed
Hairstylists
09.2021 - 10.2022
Master Stylist
Salon Voss
05.2017 - 09.2021
Stylist/Receptionist
Outlooks for hair
12.2015 - 05.2017
Sales Associate
Cellular Plus
12.2013 - 04.2014
Salmon High School
Certification - Hair Design
Paul Mitchell The School-Woodbridge
- Cosmetology, 01/01/16, 2018
- Brazilian Blowout, 05/01/17, Present
- Tape-in Extensions, 06/01/17, Present, Can use any brand of tape-in hair extensions.
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