Nicole Sims

Fostered cooperative, positive working environment for the team by encouraging brainstorming of ideas. Coached team members on best practices in quality gates, fostering a culture of excellence and accountability. Recorded, analyzed, and distributed defect sort. Collaborated with cross-functional teams to drive continuous improvement initiatives in the production environment. Handled scheduling, data tracking and other administrative functions for quality team. Promoted open communication channels among team members, and facilitating knowledge sharing. Tackled employee conflicts immediately so that issues did not fester but were instead resolved and to make sure work schedules remained unaffected.

Maintained detailed records of all activities related to production support tasks, ensuring accurate reporting for management review. Reduced machine downtime with proactive identification and resolution of technical issues. Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians. Promptly documented and reported all defective equipment and hazardous conditions. Used problem-solving and issue-resolution skills to promptly and successfully address production problems. Investigated processing errors and malfunctions, resolving issues with minor machine repairs. Assisted in the training and development of new team members, boosting overall productivity within the department.

Enhanced product quality by conducting thorough audits and identifying areas for improvement. Maintained a strong understanding of industry regulations and ensured company compliance through regular audits. Trained new Quality Auditors on best practices, increasing their proficiency in performing audits effectively. Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement. Participated in cross-functional team meetings, contributing valuable insights from an auditor's perspective to facilitate process improvements. Supported continuous improvement initiatives by identifying opportunities for enhancing product quality during audits. Assisted management in developing effective quality control strategies based on audit findings.