Nicole Sims
West Monroe,LA
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
17
17
years of professional experience
Work History
Office Manager
CenterWell Home Health
West Monroe, LA
09.2015 - 03.2024
- Responded to customer inquiries via phone or email in a professional manner.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Supervised staff members, organized schedules and delegated tasks.
- Provided administrative support to management team including preparing reports and presentations.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Assisted in recruiting, onboarding and training new employees.
- Organized company events including holiday parties, team building activities .
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided training to new hires on office policies and procedures.
- Maintained confidential records relating to personnel matters.
Assistant Manager
Arco
Monroe, LA
06.2007 - 09.2015
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Reviewed completed work to verify consistency, quality, and conformance.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
Nursing Assistant - C.N.A
Delta Community College
West Monroe, LA12-2006
High School Diploma -
Wossman High School
Monroe, LA05-1997
Skills
- Compliance Monitoring
- Policy Development
- Contract Administration
- Data Entry
- Bookkeeping
- Office Management
- Employee Supervision
- Billing
- Administrative Support
- Staff Management
- Supply Management
- Expense Reporting
- Team Supervision
- Organizational Skills
- Mail handling
- Regulatory Compliance
- Scheduling and calendar management
- Staff Training
- Payroll Processing
- Facility Management
- Clerical Support
- Document Management
- Event Coordination
- Human Resources
Timeline
Office Manager
CenterWell Home Health
09.2015 - 03.2024
Assistant Manager
Arco
06.2007 - 09.2015
Nursing Assistant - C.N.A
Delta Community College
High School Diploma -
Wossman High School
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