Nicole Sinistaj
Algonac
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Detroit Police Department
City of Detroit
Detroit
07.2001 - 05.2025
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Resident Care Aide
Sacred Heart Health System
Richmond
06.2023 - 03.2025
- Ensured that all resident care is provided according to established policies and procedures.
- Initiated interventions as directed by nursing staff during emergency situations.
- Collected specimens from patients for laboratory testing purposes.
- Planned and served meals and snacks to patients according to prescribed diets.
- Facilitated communication between family members and healthcare professionals regarding resident progress and needs.
- Encouraged socialization among residents through group activities, events, outings when applicable.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Maintained a clean, safe and comfortable environment for the residents.
Education
Some College (No Degree) - General Studies
Macomb Community College
Macomb, MISkills
- Resident care
- Patient monitoring
- Health documentation
- Emergency response
- Specimen collection
- Customer service
- Effective communication
- Problem solving
- Organizational skills
- Adaptability
- Calm under pressure
- Team management
Certification
- Law enforcment cerifted
- cpr
- trauma/crisis training
Timeline
Resident Care Aide
Sacred Heart Health System
06.2023 - 03.2025
Detroit Police Department
City of Detroit
07.2001 - 05.2025
Some College (No Degree) - General Studies
Macomb Community College