NICOLE SINZINKAYO
Downers Grove
Summary
Offering compassionate demeanor and strong organizational abilities, eager to learn and thrive in veterinary setting. Brings foundational understanding of animal care principles, coupled with skills in customer service and multitasking. Ready to use and develop communication and technical skills in Veterinary Assistant role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Life Coach
Nicole Sinzinkayo Coaching
01.2025 - Current
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
Licensed Therapist II
Timberline Knolls
07.2024 - 09.2024
- Employed trauma-informed therapeutic practices to support clients in processing and healing from past traumatic experiences.
- Improved client progress by conducting thorough assessments and tailoring treatment plans to individual needs.
- Conducted crisis intervention services to provide immediate support for individuals experiencing acute distress or emotional turmoil.
- Managed caseloads efficiently, ensuring timely documentation and follow-up on all client interactions.
Staff Therapist
The Community House
07.2023 - 07.2024
- Educated patients'' families about mental health conditions, coping strategies, and available resources for continued support.
- Increased patient satisfaction with tailored interventions, addressing specific needs and adjusting therapy approaches as needed.
- Strengthened relationships with referral sources by delivering exceptional care that met or exceeded their expectations for client outcomes.
- Reduced treatment barriers by collaborating with healthcare providers to address comorbid medical concerns impacting patients'' emotional wellbeing.
Licensed Social Worker
Barnum Counseling
10.2022 - 07.2023
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Developed therapeutic relationships with clients, fostering trust and open communication to better address their needs.
- Improved client well-being by conducting comprehensive assessments and developing personalized treatment plans.
- Strengthened client relationships by maintaining regular communication, providing updates on progress and addressing concerns promptly.
Clinical Therapist
Grace and Gratitude Counseling, PLLC
01.2022 - 08.2022
- Utilized evidence-based interventions in individual therapy sessions, tailoring techniques to each patient''s unique needs.
- Evaluated treatment effectiveness through ongoing assessment, refining interventions to better meet patient needs and facilitate lasting change.
- Delivered quality, comprehensive and well-integrated clinical services in alignment with patient needs.
- Implemented preventative measures by identifying risk factors within a client's life situation or environment that could trigger potential crises or setbacks in recovery progress.
Executive Assistant
Laura Duckett, Inc.
11.2021 - 01.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
Behavioral Health Associate
UChicago Medicine AdventHealth GlenOaks School West Campus
09.2019 - 11.2021
- Maintained confidentiality of sensitive information according to HIPAA regulations and ethical guidelines for mental health professionals.
- Fostered a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
- Assisted in the development of customized care strategies that addressed patients'' unique needs, strengths, and challenges.
- Contributed to facility-wide performance improvement initiatives, identifying opportunities for increased efficiency and effectiveness in patient care delivery.
Student Office Assistant
Bradley University
01.2017 - 05.2019
- Contributed to a welcoming office environment by greeting visitors, answering phone calls, and providing accurate information.
- Improved communication between departments through efficient message delivery and prompt response to inquiries.
- Supported administrative staff with data entry tasks, maintaining accurate records of student information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Food Service Worker
Cantata Adult Life Services
08.2013 - 09.2014
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Associate of Applied Science - Veterinary Technology
Penn Foster Career School
Scranton, PA11-2026
Master of Science - Social Work
Aurora University
Aurora, IL12-2021
Bachelor of Science - Psychology, Sociology
Bradley University
Peoria05.2019
Skills
- Motivational techniques
- Anxiety reduction
- Self-esteem building
- Mental health evaluation
- Relaxation techniques
- Executive support
- Professional boundaries
- Fast learner
- Clinical documentation
- Ethics and confidentiality
- Strong problem solver
- Strong work ethic
Certification
- Licensed Social Worker (LSW)
Languages
English
Native or Bilingual
Timeline
Life Coach
Nicole Sinzinkayo Coaching
01.2025 - Current
Licensed Therapist II
Timberline Knolls
07.2024 - 09.2024
Staff Therapist
The Community House
07.2023 - 07.2024
Licensed Social Worker
Barnum Counseling
10.2022 - 07.2023
Clinical Therapist
Grace and Gratitude Counseling, PLLC
01.2022 - 08.2022
Executive Assistant
Laura Duckett, Inc.
11.2021 - 01.2022
Behavioral Health Associate
UChicago Medicine AdventHealth GlenOaks School West Campus
09.2019 - 11.2021
Student Office Assistant
Bradley University
01.2017 - 05.2019
Food Service Worker
Cantata Adult Life Services
08.2013 - 09.2014
Associate of Applied Science - Veterinary Technology
Penn Foster Career School
Master of Science - Social Work
Aurora University
Bachelor of Science - Psychology, Sociology
Bradley University
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