Nicole Sites
Cleveland,TN
Summary
HR professional with over 7 years' experience supporting 500+ employees, leveraging Workday to streamline HR operations and ensure compliance with multi-state regulations. Expert in employee relations and compliance, resolving complex issues and enhancing the onboarding and benefits enrollment process, leading to a 20% improvement in operational efficiency. Implemented performance management and succession planning initiatives that improved leadership readiness and reduced resolution times by 15%, while ensuring adherence to healthcare and state-specific standards.
Overview
8
8
years of professional experience
Work History
Human Resource Generalist
Powerback Rehab
Kennet Square, PA
01.2022 - Current
- Remote: 1
- Managed employee inquiries on benefits, leaves, and policy changes via HR channels, ensuring 100% timely response and compliance.
- Tracked and streamlined leave management for 500+ staff across regions, reducing processing delays by 15%.
- Handled worker's compensation claims in strict OSHA compliance, reducing resolution time by 10 days.
- Coordinated employee transfers and promotions, ensuring 98% accurate documentation and full compliance with state requirements.
- Supported over 500 diverse healthcare employees across skilled nursing, pediatric, and off-site therapy settings by implementing efficient HR strategies.
- Developed succession plans and talent pipelines that increased leadership readiness by 25%.
Regional Human Resource Generalist/Associate Business Partner
Caterpillar Inc.
Wamego, KS
01.2019 - 12.2022
- Drove performance evaluations and disciplinary actions, achieving a 15% improvement in employee compliance.
- Processed employment changes using PeopleSoft and Workday, achieving 100% record accuracy.
- Resolved complex employee relations issues through thorough investigations, ensuring fair and compliant resolutions.
- Served as the primary contact for unemployment hearings, reducing case resolution time by 20%.
- Trained managers and employees on transitioning to Workday, boosting system adoption by 30%.
- Facilitated workforce planning initiatives that aligned staffing needs with business objectives, enhancing operational efficiency.
Human Resources Specialist
VA Health Rehab
Newport News, VA
01.2018 - 12.2019
- Conducted applicant evaluations and structured interviews, improving screening efficiency by 20%.
- Managed employee relations issues and harassment allegations, ensuring fair and compliant resolutions.
- Clarified HR policies and regulations for staff, ensuring consistent application across all facilities.
- Staffed 10 long-term care facilities continuously, maintaining 100% coverage throughout the year.
- Optimized HR metrics tracking to drive data-informed improvements in staffing and operational efficiency.
Education
BA - Business Management
American Military University
AS -
Cuesta College
Skills
- Workday
- PeopleSoft
- UKG
- ICIMS
- Oracle
- Employee Relations
- Performance Management
- Succession Management
- Conflict Resolution
- Workforce Planning
- Benefits Administration
- HR Compliance
- OSHA Documentation
- Workers Compensation
- HR Metrics
- Employee Onboarding
- Talent Acquisition
- Training & Development
- Interviewing
- Microsoft Office
Accomplishments
- Coaching for Results Certificate (LinkedIn)
- Delta Mu Delta International Business Honors Society
Personal Information
Title: HR Generalist
Timeline
Human Resource Generalist
Powerback Rehab
01.2022 - Current
Regional Human Resource Generalist/Associate Business Partner
Caterpillar Inc.
01.2019 - 12.2022
Human Resources Specialist
VA Health Rehab
01.2018 - 12.2019
BA - Business Management
American Military University
AS -
Cuesta College