Nicole Smith
Sheffield,IA
Summary
Dynamic professional with a strong track record in accounts receivable, branch management, and vice president of administration roles. A strategic leader skilled in driving financial performance, operational excellence, and customer satisfaction. Performance-driven Vice President with fourteen years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams.
Overview
14
14
years of professional experience
Work History
Vice President of Administration
Huber Supply Company
07.2019 - Current
- Implemented a new ERP system in 2021, in charge of data inputting and implementing
- Go live was a success
- Implemented a wireless warehouse with the new ERP system in 2021
- Implemented a new Cash Collect Software in 2022 for an online customer portal and payment portal
- Human Resource, found candidates and interviewed for open positions, sent out job offers, and did onboarding
- Oversees various administrative functions
- Manages three departments, inside sales, warehouse, and office staff
- Strengthen employee engagement and fostered a positive work culture
Branch Manager
Huber Supply Company
05.2012 - 07.2019
- I scratch started Huber Supply's Ames, IA branch in 2012 and grew it from no sales to two million annually
- Customer Service: I ensured exceptional customer service by addressing customer concerns and resolving issues promptly and effectively
- Built strong customer relationships and attracted new business
- Cold Call Sales to attract new business
- Developed and implemented strategies to achieve sales targets and increased the branch's profitability
- Monitored and managed the branch's financial performance
Accounts Receivable Representative
Huber Supply Company
05.2009 - 05.2012
- Oriented and detail-oriented accounts receivable professional
- Managed financial records related to incoming payments and outstanding invoices
- Main duties of this role included generating and sending out invoices, tracking payments, resolving billing discrepancies, and communicating with customers to ensure timely collection of outstanding debts.
Education
AA - Business
North Iowa Area Community College, School
High School Diploma -
Ventura High School
Ventura05.2009
Skills
- ERP Systems
- Inside Sales
- Human Resources
- Business Development
- Accounts Receivable
- Outside Sales
- Employee Orientation
- Project Management
- Microsoft Outlook
- Account Management
- CRM Software
Timeline
Vice President of Administration
Huber Supply Company
07.2019 - Current
Branch Manager
Huber Supply Company
05.2012 - 07.2019
Accounts Receivable Representative
Huber Supply Company
05.2009 - 05.2012
AA - Business
North Iowa Area Community College, School
High School Diploma -
Ventura High School
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