Nicole Smith
Horn Lake,MS
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
23
23
years of professional experience
Work History
Supervisor/Cook
Summit Food Service
08.2017 - Current
- Assist with serving meals by loading patient meal cart and delivering each meal to the patients.
- Prepare and serve meals by reviewing recipes and combining and cooking ingredients.
- Operate kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Operate fryers and grills according to instructions to maintain safety and food quality.
- Ensure all meals are cooked, stored, and served at the proper temperature.
- Maintain food temperature log and report any discrepancies.
Head Cook
KinderCare Learning Centers
04.2011 - 08.2017
- Followed recipes and procedures to prepare, season and cook food products.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Monitored temperatures of prepared food and cold-storage areas.
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Observed food safety and sanitation protocols to reduce germ spread.
Cook
Crestwyn Behavioral Health
04.2015 - 02.2017
- Followed established procedures and requirements for safe food handling, storage and service.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Served food and beverages to patients and confirmed complete orders.
Cafeteria Aide
Memphis City Schools
08.2000 - 08.2006
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Served breakfast, lunch, dinner and meals for over 700 students per day.
- Followed guidelines for safe serving, appropriate temperatures and proper presentation.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Education
BBA - Business Administration
LeMoyne-Owen College
Memphis, TN05.1995
High School Diploma -
Hamilton High School
Memphis, TN05.1993
Skills
- Verbal and Written Communication
- Portion Control
- Safe Food Handling
- Garnishing and Plating
- Food Preparation
- Inventory Management
- Customer Service
Timeline
Supervisor/Cook
Summit Food Service
08.2017 - Current
Cook
Crestwyn Behavioral Health
04.2015 - 02.2017
Head Cook
KinderCare Learning Centers
04.2011 - 08.2017
Cafeteria Aide
Memphis City Schools
08.2000 - 08.2006
BBA - Business Administration
LeMoyne-Owen College
High School Diploma -
Hamilton High School
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