Nicole Smith

Greet Patients and Visitors warmly and professionally when they arrive to the unit while following the most updated visitation policy. Arrive/Register patients to the unit. Complete patients Birth Certificates. Pull reports and organize monthly Statistics in excel spreadsheets. Maintain a schedule for 3-4 nurses in a specific field. Patient chart reviews for statistic purposes. Scan patient medical records. Manage the digital display board; including creating slides on Powerpoint and converting slides into JPEG files. Ordering supplies through Office Depot and other company specific ordering services. Answering phones/ Patient call bells. Calling Ambulance and medicaid taxi services to arrange transport to another facility or home upon discharge. Make trips as needed to Lab and Mail Room. Support staff and patients as I am able within my scope.

Cleaned residents rooms and common areas. Washed and hung their laundry. Prepped their meals and cleaned the kitchen/dining area after meals.

Worked at Nuclear Power Plants performing Firewatch rounds, General Housekeeping and worked as a Decontamination Technician. This position required a lot of traveling. I spent most of my time working in North Carolina. I also worked in Florida and South Carolina. Mostly during plant shut downs.

• Took orders, prepared meals and collected payments.
• Assisted other team members to achieve goals.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Collaborated with team members to complete orders.
• Worked front counter, drive-thru and other areas as needed.