NICOLE SOLIS

Results-driven professional with extensive experience in strategic planning and operational management. Proven track record of enhancing profitability through effective leadership and streamlined processes. Expertise in transforming customer service departments into high-performing teams that boost customer satisfaction and loyalty. Strong problem-solving and communication skills applied in diverse business environments to achieve company growth. Seasoned Customer Service Manager with deep understanding of customer relations and service operations. Strong problem-solving, leadership, and communication skills honed through management roles in diverse business settings. Proven track record in developing effective strategies that improve customer satisfaction rates and foster loyalty. Succeeded in transforming customer service departments into efficient, success-driven teams contributing to company growth.

• Singing
• Dancing
• Nature
• Art
• Crafting
• Baking
• Star Wars
• Movies
• Competitive board games

To secure a position in a well-established company that will enable me to use my acquired skills through experience and be able to make use of my ability to maximize the company's profits as safely as possible., Demonstrated hands-on management style in the development and implementation of strategic plans to ensure company growth. Proven ability to manage multiple assignments efficiently while meeting tight deadline schedules. Demonstrated success in streamlining existing operations, turning around unprofitable functions, and envisioning new concepts and future trends.