Nicole Southern

As a classroom teacher I:

• Maintained accurate records of attendance, grades, and other pertinent information.
• Designed and implemented lesson plans based on the Louisiana Curriculum and standards.
• Communicated with parents in person, over the phone, and through e-mail to collaborate on meeting the student's individual needs.
• Created and delivered assessments based on grade-level standards and analyzed student data to determine the skills needed to bridge their gaps in learning
• Worked as a team member with colleagues to analyze student data to determine what standards the students need and create plans designed to foster student growth.

As a classroom teacher I:

• Maintained accurate records of attendance, grades, and other pertinent information.
• Designed and implemented lesson plans on two subjects based on the Louisiana Curriculum and standards.
• Communicated with parents in person, over the phone, and through e-mail to collaborate on meeting the student's individual needs.
• Created and delivered assessments based on grade-level standards and analyzed student data to determine the skills needed to bridge their gaps in learning.
• Worked as a team member with colleagues to analyze student data to determine what standards the students need and create plans designed to foster student growth.

As a classroom teacher I:

• Maintained accurate records of attendance, grades, and other pertinent information.
• Designed and implemented lesson plans based on the Louisiana Curriculum and standards.
• Communicated with parents in person, over the phone, and through e-mail to collaborate on meeting the student's individual needs.
• Created and delivered assessments based on grade-level standards and analyzed student data to determine the skills needed to bridge their gaps in learning
• Worked as a team member with colleagues to analyze student data to determine what standards the students need and create plans designed to foster student growth.

• Provided students and parents comprehensive information about the TOPS scholarship and the START savings program.
• Gave specific details to help determine their eligibility for various levels of scholarships or grants.
• Traveled throughout the state to deliver presentations on the TOPS program.
• Maintained high levels of professionalism while interacting with customers via phone or email.
• Updated customer accounts, addresses and contact information within call management databases.
• Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.

As a Legal Advocate I:

• Attended hearings with victims to provide emotional support.
• Attended court hearings and advocated for clients in negotiations with opposing parties.
• Counseled clients on how best to achieve their desired outcomes within the framework of the law.
• Maintained accurate records of all client communications and interactions.
• Participated in community outreach programs focused on educating individuals about their rights under the law.
• Developed comprehensive strategies for advocating on behalf of clients before courts or administrative agencies.